Building Effective Performance Measures

I am starting a project to validate the performance data that we receive from City departments (self-reported). What are best practices for validation? Can anyone share resources?
Thanks!

On our latest podcast, Chris Dorobek interviews Rep. Lankford – one of the Congressmen behind a new bill that would require a “duplication score” for new legislation. What do you think of this idea?
https://www.govloop.com/profiles/blogs/does-your-agency-need-a-duplicate-scorecard-we-talk-to-the-congre

Victor is looking for KPIs for delivery of municipal services – Can anyone share with him how you report?
https://www.govloop.com/forum/topics/kpi-s-for-delivery-of-municipal-services

I thought the members of this group might appreciate the blog I just posted about using Impact Frameworks to ensure that we’re solving social problems and not just spinning our wheels: https://www.govloop.com/profiles/blogs/regain-public-trust-solve-social-problems?xg_source=activity
I would love some feedback and insights!

Is performance leadership an agency outcome? Good post from David – https://www.govloop.com/profiles/blogs/performance-leadership-as-an-agency-s-outcome?xg_source=activity

Vivienne is looking for examples of performance dashboards – can someone help her out? https://www.govloop.com/forum/topics/government-dashboards-measuring-performance

New CAP (Cross-Agency Priority) Goals coming out of OMB:
https://www.govloop.com/profiles/blogs/cap-goals-a-new-government-acronym-is-born-part-1

Studies have shown that the biggest influence on employee productivity, engagement, and retention is the direct supervisor.However, less-than-positive research reports by the Merit Systems Protection Board make it clear that supervisory effectiveness is subpar in many federal agencies.
Management Concepts has a free one-hour webinar on December…[Read more]

City & County Performance Manager Dashboard
Dozens of US cities provided their input to help us create a City Performance Manager dashboard, which brings together hundreds of KPIs used by cities to measure performance, strategy & execution. We are doing a webinar on Nov 18 and all group members are invited. Please register at http://fm.sap.com/1mob…[Read more]

You can still register for the free online discussion tomorrow at 2 pm Eastern on 21st Century Federal Performance.
Robert Tobias will help you consider what role, if any, the U.S. Office of Personnel Management (OPM) should play in:* Creating a performance management system that links organizational outcomes to a more objective work standard?
* En…[Read more]

The recently-passed Government Performance and Results Modernization Act (GPRA) of 2010 calls for a more defined performance framework and requires frequent reporting and reviews to increase the use of performance information in program decision-making.
There is a webinar taking place tomorrow (Thursday), July 28 at 11am PT that dicusses how open…[Read more]