Digital Communications

People have things going on. We’re all busy – sometimes things can slip your mind like a meeting or an upcoming event coming up. Missing an appointment isn’t the end of the world, but it does waste time and can be inconvenient for everyone involved.
Reminders are a powerful tool that can help us avoid the consequences of missing something impor…[Read more]

People have things going on. We’re all busy – sometimes things can slip your mind like a meeting or an upcoming event coming up. Missing an appointment isn’t the end of the world, but it does waste time and can be inconvenient for everyone involved.

Reminders are a powerful tools that can help us avoid the consequences of missing something and…[Read more]

People have things going on
We’re all busy. Sometimes things can slip your mind like a meeting or an upcoming event coming up. Missing an appointment isn’t the end of the world, but it does waste time and can be inconvenient for everyone involved.

Reminders are a powerful tools that can help us avoid the consequences of missing something and the…[Read more]

On an average day, you probably have your phone next to you most of the time. It’s either in your pocket or purse or sitting next to you at your desk. So, why is this important? Using text messaging to communicate with your audience is a effective, quick way to send out relevant information. You can reach people where they are with the t…[Read more]

Social media has become a standard way to communicate with your audience. It enables agencies to connect and engage with citizens in a unique and personal way. Social media also provides a path to citizen analysis using technology, where you can track numbers and gain citizen insight.

IBM Social Media Analytics helps enable analysis that provides…[Read more]

Metrics are vitally important to helping organizations at all levels of government optimize email outreach and engagement efforts. To get the most out of the data, it is critical to understand which metrics are most important to the public sector and why.

GovDelivery’s report, Digital Communication in the Public Sector: Improving Metrics That M…[Read more]

Metrics are vitally important to helping organizations at all levels of government optimize email outreach and engagement efforts. To get the most out of the data, it is critical to understand which metrics are most important to the public sector and why.

GovDelivery’s report, Digital Communication in the Public Sector: Improving Metrics That M…[Read more]

You know when you read something and you have to look up every word because you have no idea what it means? And by the end of the sentence you have no clue what you just read. Let’s be real – it’s annoying when you have to do this and a very inefficient way of digesting information. Unfortunately, it’s a common experience when reading governm…[Read more]

Social media is no longer a consistent or efficient way to engage with citizens. Why? Just consider these facts: Facebook and Twitter organic page reach is down to six percent in the past two years according to GovDelivery’s guide.

Thankfully, GovDelivery’s guide, Dealing with Social Media’s Engagement Decline, offers tactics to help engag…[Read more]