Digital Communications

While I couldn’t get more creative with the name, this powerful mash-up doesn’t need an introduction, but maybe a facelift or two. In this post, we’ll explore how the government should integrate measurement and evaluation into the communication planning process. Specifically, we pay close attention to the role of email and its effect on specific…[Read more]

It is commonly understood that constant communication is essential in a work place to complete tasks efficiently. However, even in a tight-knit work environment, communication can fall through the cracks. The rise of the digital era has the potential to become a barrier to effective communication if it is not utilized as a tool towards success.…[Read more]

We’ve all seen govies and their agencies compared to zombies and dinosaurs (oh my!), but never compared to the daily struggles Sales Associates face. In this post, we’ll explore how the aggravating but fixable complaints in the retail industry relates to a citizen’s wish-list of how a Government website should function, specifically by…[Read more]

Open data sites have been popping up in governments across the globe to promote transparency and better public services. The benefits of open data for the government stretch far. However, the debate is ever evolving. Proponents argue that facts cannot have a copyright and therefore should be accessible by all, including researchers attempting…[Read more]

Open data sites have been popping up in governments across the globe to promote transparency and better public services. The benefits of open data for the government stretch far. However, the debate is ever evolving. Proponents argue that facts cannot have a copyright and therefore should be accessible by all, including researchers attempting…[Read more]