Here’s an excellent article by Chris Richter (http://bit.ly/27xlTM) that addresses one of the realities facing Web 2.0 in the Federal government – chain of command. As Chris points out, it’s neither realistic nor desirable to leverage Web 2.0 technologies to totally flatten our chains of command.
There are, however, many opportunities to leverage powerful Web 2.0 capabilities to enhance our processes, dramatically improve our communications and collaboration, and act as a force multiplier.
After the passionate visions painted by the Web 2.0 evangelists (of which I have been one!) it’s time now to adopt a practical tone and approach. Doing so will allow us to realize tremendous benefits by applying the concepts and technologies in a realistic and productive manner. Failing to do so and continuing to promote the illusion that “flattening” the structure of our government is in our best interest will result in frustration, failures and growing resistance.
Applied wisely, Web 2.0 (3.0?) technologies offer tremendous opportunities for collaboration, efficiency, and (reasonable) transparency.
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