EOC Software - What do you use?
April 22, 2010 at 7:15 pm #98506
Hello from the City of Shoreline, Washington.
I'm experienced in I.T. systems and I'm currently working with our Emergency Management Coordinator on finding or creating a software program to assist in communications in the EOC during a disaster.
We've heard of WebEOC, but it's too "big" and too expensive for our
Does anyone here know of, or use a small program specifically designed to assist in EOC messages, call-taking, public/private damage tracking, and resources/contact management?
Thank you very much!
June 29, 2010 at 10:10 pm #98526
I know that you said that WebEOC is too big and too expensive for you. You may want to look at this again. I have been a user of WebEOC and an administrator for our City's WebEOC since 2007. It can be small as you want and in a disaster, what is too expensive? If the information is given to you in REAL TIME, complete documentation, and tracking of resources, etc. are accomplished immediately. When the incident is through, you can run a report on everything that is in the WebEOC and you have documentation. It can be designed for the smallest of agencies to the largest. I have seen the demo on MANY systems, and none came in close. As far as price, you get what you pay for. I do not think that you would be satisfied with some of the other programs out there. Just my $.02.
Jeff Robinson, CEM
El Segundo Fire Dept.
July 19, 2010 at 12:09 pm #98524
Michael McCarthy, APRParticipant
We use E-Team. I'm not sure of the pricing, but it does provide a good way to manager the EOC, and is used by many agencies. They have improved it in their most recent version, and it allows incidents to be put on a map to that you can visually see where things are happening.
September 1, 2010 at 12:58 pm #98522
September 2, 2010 at 5:25 pm #98520
Thanks for this suggestion, I haven't even heard of Ushahidi before now, and I'm going to look into trying it out.
September 2, 2010 at 5:29 pm #98518
Sorry about the delayed response to this, I'm still new to the social networking thing, and I don't really check this site very often. It looks like I also I missed the automated alert E-mail informing me about your reply.
I'll check out E-team and see if it could work for us.
Thank you again for the information; previous google searches for "EOC software" (and similar searches) didn't turn up with many results when I ran them.
September 2, 2010 at 5:33 pm #98516
If you are interested into it and need any other information please do not hesitate to contact me. Have a look also at crowdmap.com, "Crowdmap is a tool that allows you to crowdsource information and see it on a map and timeline. It is the Ushahidi platform, built by the team who created Ushahidi as a way for anyone to run their own crowdsourcing site without having to know the intricacies of running their own server. It's free and it's yours to use."
September 2, 2010 at 5:34 pm #98514
Thank you for this information, as I noted in my reply to Michael (below), I missed both of your replies due to how infrequently I visit this site. (Sorry about that!)
I'll take another look at WebEOC, I was originally told that it was only sold at one price, which was way out of our price range at the time. I was not aware that there might be other pricing options, but I'll take another look.
February 11, 2011 at 11:42 pm #98512
We use WebEOC because the State of VA uses it. A few counties are too small for WebEOC. They share hosting costs with a larger county.
What do the other towns, cities or counties around you use?
While WebEOC is good for information management - there are still so many things to track. Hours, people with NIMS training, etc. You will probably nee far more than WebEOC
February 14, 2011 at 10:20 pm #98510
I'm not really sure what other local Cities, Counties or Towns are using for this; my guess would be that some are using pen/paper/handwritten documents, others might use their own day-to-day I.T. system, and some might buy some software (possibly WebEOC or something else). I might ask and see if this is something our E.M. coordinator would like me to call around and find out...thanks for the suggestion.
The main thing that we're looking for now is a solid way of communicating messages/requests to various staff/sections of the EOC, and electronically documenting any and all follow-up and actions taken on them.
As for tracking training, I've already developed a database for tracking employee training requirements, and when they've successfully completed each course. I'm very proud of what I've created, it's working very well for providing summary information on how many employees were trained each year, as well as who still needs to be trained, etc...
If I recall correctly, WebEOC is modular, so each organization's installation and use might have different features. What features and functionality does your installation of WebEOC have? How is it working out for you so far?
Thank you for the information.
July 26, 2011 at 3:54 pm #98508
NC4 now offers another option to E-Team called E-sponder which is sharepoint based. I'm sure if you talk to them they can work options out for you.
Really, it comes down to what you are attempting to accomplish, you might be able to build a sharepoint option in house using existing licenses if its not too complicated.
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