Those with a keen interest in better serving our government customers by leveraging “web 2.0” technologies.
Upcoming Usability Classes
May 14, 2009 at 6:31 pm #72112
Please join us at Web Manager University for one of our upcoming classes focusing on training in the latest usability techniques for web managers and content providers.
May 20-21: Intro to Proven Usability Techniques: Making Your Website More Effective
Featuring: Hal Miller-Jacobs of Human Factors International
Producing a website or web application is commonplace; making it effective is the challenge. This introductory course will provide you with usability tools you need to ensure that your website is indeed effective and meets your goals and your visitors’ goals. Through lectures, discussions and lively group exercises, you’ll learn proven techniques that you can apply to your agency’s website or web application.
See the event details on GovLoop: https://www.govloop.com/events/making-your-website-more
Fee: $400-government employees $600-contractors and private sector
May 28: Demo of the Quick and Easy Customer Profile (FREE Webinar)
Featuring: Nicole Burton of GSA’s Web Best Practices Team
Do you know who your customers are? Do you know why they’re coming to your website? In this demonstration, you’ll observe a government agency web team completing a Quick-and-Easy Customer Profile for their website. The Profile was developed by the Government Usability Task Group to help agencies better understand their customers and meet their needs online. It’s a quick, simple tool that any agency can use.
See the event details on GovLoop: https://www.govloop.com/events/demo-of-the-quick-easy
June 3: Quick, Easy & Insightful: Conducting Usability Testing in the Wild
Featuring: Dana Chisnell of Usability Works
There are those that believe that usability testing must be scientific, and that takes time and money. But useful insights can come just by having the chance to observe participants in the most informal of settings, such as cafés, trade shows, and the company cafeteria. It’s possible to get valid, useful results without traditional testing methods.
In this presentation, usability testing expert Dana breaks down the process of collecting user research data, exploring the essentials and the nice-to-haves. This is perfect for those who have never conducted a usability test, but experienced practitioners will get new ideas, too.
See the event details on GovLoop: https://www.govloop.com/events/quick-easy-insightful
Fee: $50-government employees $75-contractors and private sector
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