Government 2.0 Club is an informal organization focused on convening the tribe of technologists and thinkers focused on applying social technologies to the governments worldwide.
June 11, 2009 at 11:23 am #73791
More information/ammunition for those organization somewhat slow to join “the movement”
Web 2.0 as an HR Strategy
By Brittany Ballenstedt
Companies have increased their reliance on Web 2.0 technologies such as social networking, blogs and webcasts to communicate with and engage their employees, especially as the economic downturn has shrunk funding for human resources, according to the 2009 HR Technology Trends report by consulting firm Watson Wyatt.
The survey, which gauged the opinions of leaders at 181 large companies, found that since the start of the economic downturn, 61 percent of companies have increased their use of e-mail to communicate with employees; 32 percent have increased their use of Webcasts; 13 percent have increased their use of social networking tools; and 12 percent have increased their use of blogs for communication.
The survey also found that companies are adopting role-based employee portals the most rapidly, with 42 percent deploying or piloting the portals and 24 percent planning to adopt them in the next 24 months. The survey also found that while 86 percent of companies currently have an intranet, only 2 percent plan to implement one in the next two years. Rather, companies are planning to deploy technologies that are more personalized, such as blogs (13 percent), wikis (13 percent) and podcasts (10 percent) in the next 24 months, Watson Wyatt found.
I’ve heard many stories about shrinking HR budgets at federal agencies for quite some time, long before the economic crisis began, so I’m curious to hear from you all about the types of technologies your agencies are using to communicate HR policies and improve employee engagement.
June 11, 2009 at 3:10 pm #73799
In my view, there is an increasing awareness of tools and capabilities that already exist in organizations that allow HR policies to be made more accessible. The proliferation of SharePoint is one example and as the survey points out, email use is on the rise. I find it very redundant and distracting that email is sent several times per day related to HR issues. HR may be the biggest spammer in organizations. Too bad that HR websites are so difficult to navigate and find the info people need.
June 12, 2009 at 1:30 am #73797
As our work force shrinks (baby boomers retiring) much of that knowledge will disappear. I think the opportunity to capture that knowledge is through unobtrusive web 2.0 technologies.
Here are a couple:
. Computer prompted questions to employees where the conversation is recorded then used for collaborating to capture the most accurate definition or understanding.
. How about wikis that promote topical dialog which becomes knowledge base artifacts for future work force.
I read a number of CIOs explain the challenge governments will face over the next 5 – 10 years will be the sucking sound we’ll hear as the key people leave organizations and along with them the vast knowledge thy’ve accumulated.
June 12, 2009 at 6:35 am #73795
The 4 messages at the moment are
1) Predictability – over communicate as no-one is likely to believe what you say
2) Understanding – Keep it simple
3) Control – give information in manageable chunks
4) Compassion – show you care
These are not a great deal different to when the economy was growing at 4% a year.
Employee engagement is even harder to maintain during lay-offs and fear for one’s job.
June 12, 2009 at 6:36 am #73793
If people were really our greatest asset, we would not need HR. The business ought to look after its employees without them.
In a recession, HR departments may well go the way of training and travel. Cut to nothing.
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