Government 2.0 Club is an informal organization focused on convening the tribe of technologists and thinkers focused on applying social technologies to the governments worldwide.
Social Media in Government
November 4, 2009 at 8:16 pm #84809
I am looking for best practices and examples of how Social Media can be used to create a more transparent and citizen-centered Government.
Why would a federal government organization use Twitter? How can Facebook help a City to provide better services? What does not work or where did some experiment go wrong (so we can learn from it)?
I received a reply from the city or Regina, where they used YouTube, Twitter and Facebook to provide information on the civic election this year and better engage citizens in the process.
Any more examples or best practices?
November 4, 2009 at 8:50 pm #84832
November 4, 2009 at 9:04 pm #84830
Great stuff. Thanks Sam!
November 11, 2009 at 6:29 pm #84828
You should connect with Matt Bado on GovLoop. His group at the Military Health System level is paving the way for best business practices re: use of social media in today's media market. He's got a lot of great stuff to share.
November 17, 2009 at 6:54 pm #84825
FCW had this article about how Facebook could help local gov better serve its citizens - http://www.insidefacebook.com/2009/11/05/10-ways-facebook-pages-can-help-local-governments-better-serve-their-constituents/
Also, U.S. EDA just focused their last newsletter on how Economic Development Organizations (some state-funded) are using Social media - Its attached. (as an FYI I write and edit most of this newsletter; want to sure I'm being transparent as well)..
A couple other articles that have been referenced on here before: Twitter in Government examples: http://www.socialgovernment.com/2009/02/16/twitter-in-government-agencies-best-practices/
IBM business of Government has a blog with some useful information: http://bizgov.wordpress.com/
November 18, 2009 at 9:11 pm #84823
Check out the Advanced Learning Institute's Social Media for Government series running 3x in the next 4 or 5 months:
December 7-10 in Washington, DC:
February 8-11 in Washington, DC:
March 22-25 in Dallas, TX:
November 20, 2009 at 2:00 am #84821
November 24, 2009 at 3:48 pm #84819
Kate Lilja LohnesParticipant
Not sure if this is what you are looking for, but the Salt Lake Valley Health Department has been using social media all year to communicate with our community - especially during the H1N1 public health emergency. We put together a short video with concrete examples of how we have used Facebook & Twitter recently to communicate important information.
The video is on YouTube at http://www.youtube.com/watch?v=_ANboUjG6GQ.
Hope this helps!
November 24, 2009 at 5:44 pm #84817
Thanks Kate, great example!
December 29, 2009 at 9:35 pm #84815
Brianna E. AzzaraParticipant
New guidelines and tutorial will help increase the use of sites like Facebook and Twitter by state government agencies and ensure compliance with public records laws. Gov. Bev Perdue distributed North Carolina's first state government social media policy and online tutorial to state agencies and departments on Dec. 23. The announcement was made via the Governor's Office Twitter page and the documents can be downloaded on Perdue's Facebook page.
January 15, 2010 at 2:09 pm #84813
Antonio Carlos AmorimParticipant
Maybe I am a little out of the topic but I feel that this is the right forum to present a project from the Minas Gerais state govern from Brazil.
This project intents to help all cstate citizens to use WEB 2.0 tools on their professional ou personal projects. all its technology is WEB 2.0 based with no proprietary software been used so far. The results are tremendous, with cost savings estimate over 10 million dollars so far and a ROI near 600% in one year.
This video, from an official cerimony, show Sec Alberto Portugal explaining the project to gov. Aécio Neves and Google Executives (including Mr. Vint Cerf) when they were signing an Google Apps Edu Agreement that will provide Google licenses to over 3 million students, teachers and employees in Minas Gerais public schools.
February 18, 2010 at 9:50 pm #84811
You need to contact Dustin Haisler for the City of Manor, Texas ([email protected]) that has done AMAZING things with social media. Also contact Hal Grieb with the City of Plano Texas about what they're doing. ([email protected])
Both are very helpful and have wonderful ideas and energy that they've put to good use for their cities.
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