Government 2.0 Club is an informal organization focused on convening the tribe of technologists and thinkers focused on applying social technologies to the governments worldwide.
What is the opportunity for government in mobile?
February 12, 2011 at 9:41 pm #122988
Great question by @KatyE on Twitter
What is #gov opportunity with mobile?
To me there's a few huge opportunities:
-Consume info (people lead lots of content on mobile)
-Interact/do something - post photos/report potholes/ask for nearest flu clinic
-Enterprise apps - almost all knowledge workers are tied to their mobile devices. need mobile apps/sites for various items - could be as simple as reporting time/attendance to complex mission problems (border patrol agents reporting problems)
February 12, 2011 at 9:41 pm #123016
February 13, 2011 at 3:08 am #123014
Garcetti 311 is an app for reporting graffiti, pot holes and other issues commonly reported to local government, however, maybe the question should be what kind of an outcome do we hope for by engaging local government via Mobile tools? Because that is different than engaging State and Federal, since they all provide different opportunities for engagement, change and resources we need in our daily lives. Then again, most people don't know that. How does a person get navigated to the "appropriate" government for the issue they are facing? I don't know the answer to that, but http://www.communityofus.org, at least tells you who your reps are at the various levels, but we need an app that can navigate you to the representative you need for the kind of issue you may have. For instance, if you want immigration reform, and you write to your councilmember, not much he can do about that. But, if it goes to the U.S. Congress, or the Hispanic Caucus of the US Congress, that's effective. Can a smart app be built? Maybe it exists and I don't know about it?
February 13, 2011 at 5:13 am #123012
This gives me a great idea! We have been putting our legislative bill analyses online and have a public API that connects to the data so Apps can be written against it. We are sort of new at this but it would be possible to write a Mobile App that would search for a key word say, "DWI" and not only return the link to the analysis but also the rep. that proposed it, contact numbers, etc.
This might be a bit of a niche but the technology can scale out to any size and might work as a good pilot for other information.
February 13, 2011 at 6:03 pm #123010
Love that PEW data - fascinating to see how little digital divide and some ways the reverse (higher minority mobile usage than whites)
To me some of the interesting question on mobile
-Apps vs mobile web sites
-What makes sense via text message since text carrier rates aren't cheap
February 13, 2011 at 6:19 pm #123008
There are 4.5 billion cell phone users in the world.
February 13, 2011 at 6:48 pm #123006
I think this is a must-do for government. I now have Charlotte apps on my iPhone for bus/light rail schedules and the slowly developing Charlotte/Meck service app. And, I believe that those without a desktop will never buy one now, they will continue to get better cellphones or perhaps a tablet and that we must communicate and provide services with those devices in mind. I love my Congress app and the ability to find an answer with my phone if needed!
February 13, 2011 at 6:55 pm #123004
This subject will call for a future blog post but I have been working on a road map that moves our current wired network to 4g or similar technology. Sound crazy? Consider Obama Unveils Wireless Expansion Plan By consolidating phone and Internet service into one devise that can also support a desktop, ie. big monitor & keyboard, we get rid of a ton of wired infrastructure at a significant savings. This also means our Apps will all need to work in the cloud and that is already 80% there. By using our own systems like the public will access us we all end up on the same page of understanding what works.
February 14, 2011 at 12:43 am #123002
Ambient government service: instead of having to go to a government office for your interactions, the government is in your phone (and not in the NSA way 🙂 ). I wish there was a mobile app that you could ask it for a particular government service or agency and it knows where and how to locate and connect you to that service no matter whether it is federal, state, or local.
February 14, 2011 at 2:53 am #123000
James, can you post the API for this? This may an interesting little app to tackle as part of a gov20 hackathon or something.
February 14, 2011 at 5:25 am #122998
Firoze, That sounds wonderful, I would be happy to join in as well. Here is the link to the data and information about how to access. We may need to add more data points but I was thinking of maybe extracting the info right from the pdfs with some clever regEx.
February 14, 2011 at 5:48 am #122996
Oh, ok, you're using google sites. That makes it easy. I have some open source code I could stitch together quickly into a starter for you or whomever wants to take this on. Do you prefer iPad or iPhone? (PM me if you want, so we don't take this thread totally OT :)) The real work will be in extracting the stuff you need from the PDFs (as you know). Maybe it's easier to get that from whatever tool you used to make these PDFs?
February 14, 2011 at 1:23 pm #122994
I think this is a perfect use of the technology. Between cutbacks and the changing citzenry we need these apps and this is a great suggestion. I have been involved in "one website" projects for assessing eligibility for human services programs and it is hard to do since we created programs in silos at times. The unintended benefit of these new mobile efforts may be that we simplify our eligibility, which would make it easier to create such an app and, at the same time, it would make it easier to understand the program! A win-win!
February 14, 2011 at 9:27 pm #122992
Hi. I’m new to GovLoop, but our company (Lynker Technologies) has been following the mobile market in the commercial and government space for a couple of years. Traditionally, government follows commercial when it comes to technology. This does not seem to be holding particularly true for mobile. From where I sit, the government is adopting just as fast as the commercial. For the most part (except for games of course), mobile technology is all about getting data into the hands of the consumer, at the right time (and in some cases, place). Guess who has an almost limitless supply of data? Our government! The opportunities for getting this data out the individual are mind-boggling… That being said, remember that there are two types of data to server to the end user, public vs. private (internal data). Of course, each has their challenges, but in a very short period of time, I think this market is going to explode.
February 18, 2011 at 10:00 pm #122990
With so many adults having cell phones – and an increasing amount having phones with internet access, GPS, and cameras, there’s a ton of potential in government. Applications like the Boston “Street Bump” http://bit.ly/id6GTL could be great for a lot of local government uses. Another thing that will also be important – mobile devices connecting with desktop computers and other devices will allow gov’t workers to work in remote situations – this could be a huge development for police forces and emergency services.
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