A place to discuss the principles of High Performance Organizations and interact with other professionals who have been successful in implementing HPO principles, or are seeking to, in their organizations
August 27, 2009 at 3:03 pm #78806
Welcome to the High Performance Organizations group. I hope you find and contribute helpful information. Please begin by telling us a little about yourself.
August 27, 2009 at 3:10 pm #78822
As the group creator, I will begin. My primary job is a Senior Web Developer for the city of Newport News, VA. One of the things I have been tasked to do is to investigate the use of web 2.0 technologies for possible use within the city to facilitate employee collaboration between departments and to engage the citizenry with city officials and employees.
Another role is serving as a WINN Champion. WINN stands for Workforce Innovation in Newport News and is simply our local branding of the HPO process. Together the WINN champions are seeking to promote, and learn better how to promote, HPO principles throughout our organization.
I'm hoping through this group to provide not only a place for more engagement by our champions but also for learning from others around the country and world who have or are going through the same process.
August 27, 2009 at 6:20 pm #78820
Been involved at various levels, supervisory and non-supervisory with the US Federal government for almost too long to count. Take a great deal of pride in the fact that I have been on the "front lines"/"leading edge" of various activities, whether it be involved in the development/deployment of new systems(first ship board main frame computer, PC's for every user, internet access for all are just some examples). Perhaps because of nomad status(have been employed by over 15 different employers whether different departments/commands, different agencies), have been actively involved in employee engagement since Admiral Zumwalt. He probably was the first one who pointed out that ALL things were possible if one engaged EVERYONE.
Currently I am a security analyst(whatever that might mean exactly ???) where a significant percentage of my time is involved in collaboration with the developing of policy to help empower ALL with Web 2.0 technologies.
August 27, 2009 at 7:24 pm #78818
Hi, I'm Kristin Benson, current Co-Chairperson of the City of Newport News WINN Champions Team. Sam informed me of this site and I think it will be a great tool as we seek to promote HPO throughout our organization. Learning from others outside of our organization who are facing/have faced similar challenges is something I'm looking forward to. I am confident that we are up to the task of transforming our city into a high performance organization and will make it happen because the alternative is.... unappealing, to say the least. I'm excited about HPO because it's all about increasing efficency, focusing on good communication, and treating employees with respect.
I have been working for the City of Newport News for 3 years as the city's Safety Officer in the Office of Self Insurance (Risk Management). I love my job because I have great management support and am allowed the creative freedom to improve the way our city administers the required safety and health programs. My "real job" has allowed me to meet and interact with all levels of employees across all departments and get to know lots of great people, many of which are fellow Champions. Hearing firsthand problems and concerns from city employees has made me acutely aware of the real benefits we can realize by embracing HPO.
Some personal stuff... I love the beach and don't get to go there nearly as often as I'd like... the middle-of-nowhere feeling Hatteras Island and Ocracoke give you is priceless. Artsy stuff and reading are my main modes of relaxation, and VT football is an obsession.
August 27, 2009 at 7:26 pm #78816
Go Hokies! (Class of '73) 🙂
August 28, 2009 at 12:40 pm #78814
I am new to the City's WINN Champion Team. Looking forward to contributing to the team to help the City move to a high performance organization.
March 4, 2010 at 5:04 pm #78812
Hello. My name is Mike Novak. I retired July 3, 2009, after a 43-year career in the military and federal civil service. Much of my career was spent in organizational performance assessment and improvement. Since 1994 I have been engaged in various state and federal performance excellence programs that are based on the Malcolm Baldrige National Quality Award. Specifically, I have been a Baldrige Examiner four times and am currently serving as Executive Director of the Maryland Performance Excellence Award program. I am convinced that unless an organization embraces a holistic approach (like the Baldrige methodology), any hope of becoming a High Performance Organization is unrealistic. Sure: you can have organizations that excel in one or more aspects of performance. But that excellence comes at the expense of high performance in other areas. Also, such excellence turns out to be unsustainable.
March 4, 2010 at 5:57 pm #78810
Welcome, Michael. Many of us, at least at our city, are pretty new to HPO and unfamiliar with the Baldridge methodology. Please feel free to start a discussion in the group to explain it or provide a link to a good resource to learn about it.
April 3, 2012 at 8:32 pm #78808
I led the beta group to implement the Department of Commerce's 5-Level Performance Management System. It increased performance so much that our foreign competitors noticed. The Brits, Canadians, Dutch, Ethiopians and South Koreas asked to copy it. I trained the Ethiopian Trade Delegation, International Personnel Management Administration, Federal Training Officers' Consortium and Performance Institute on how to do so. I won the Chief Learning Officers' Gold Business Impact Medal, and the TOC's Strategic Human Capital Award.
Stephen M. Covey the son, said that there is a trust benefit and a non trust tax. Things are faster, easier and less expensive in a high trust organizaiton. It's just the oppesite in a low trust organization.
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