Are the wheels falling off MGS???
November 4, 2010 at 12:59 pm #114093
Bryan HochsteinParticipantIt’s been a tough couple of months for Monster Government Solutions (MGS) and one has to question if the wheels are falling off.In the last few months alone MGS:* Lost its Senior Vice President of Sales to a CEO position with another firm.* Lost its top salesperson to another career.* Lost a contract with HHS (a marquee customer) to Plain Old OPM (POO).* Lost the USAJOBS contract, again to POO.And these are just what’s known publicly. Morale is low. Ironically, when I worked at MGS, I used to call myself the MOnster Fun Officer (MOFO). Morale probably wasn’t much better then either.But now, MGS is in a tailspin and I believe there are few knights in shining armor who can save them now.Perhaps most shocking is the loss of the USAJOBS contract. Granted there are a lot of rumors about how Monster’s CEO was told by the White House that the USAJOBS contract was safe. What-ev-ah! How’s that hope and change thing working for you now?http://3.bp.blogspot.com/_FxwAAcmkxpk/SmZU-nwk8zI/AAAAAAAABN4/JiPOnqy-T5E/s400/wheels+coming+off.jpgNot only is Monster losing the USAJOBS contract, but their own customer (Plain Old OPM – POO) is busy reverse engineering the functions and features of USAJOBS (a customized version of core Monster) so that it can launch a very similar product (looks and all) in 2012. How’s that for good government? It’s kind of like how China is demanding auto makers share their electric car technology with them if they want to open shop knowing that Chrina will put them out of business as soon as they can build the cars themselves. As the old adage goes; With friends like these, who needs enemies?Losing USAJOBS may not be the death knell for MGS, but it has to account for 20 to 30% of the revenue and that will hurt when it goes away next year. I’ve heard rumors that the Monster CEO wants to make the contract transition a drawn out and expensive one for OPM. That’ll teach’em.One has to wonder why OPM recently released the iPhone app, which was developed by Monster, in the first place. The chuckleberries in Macon, GA don’t need any scope creep on rewriting USAJOBS v3.0, so a betting man would say that OPM will have to either kill the iPhone app or lease it back from Monster for a painfully high price. I guess the question will come up in a staff meeting at OPM as to whether it’s worth keeping, or is it even being used?. I’m still waiting for the Droid app anyway. BTW, the iPhone app was announced 15 months ago at the 2009 USAJOBS Vendors Conference. Why it took so long in the first place should be an indication of what’s coming down the pike.Anywho, without USAJOBS, the QuickHire operation won’t survive on its own within Monster. Monster never understood the public sector and has never really invested in the QuickHire product since 2005. There have been no new innovations that can be considered game changers. They did convert the underlying database to Oracle which accounted for a huge revenue increase with the name change to “Enterprise”. But the customers received nothing tangibly different except a bigger invoice; perhaps another “teachable moment”.To add a little gravity to the situation, how many how agencies will start to look in earnest at other products and new innovations now that Monster’s safety blanket (aka USAJOBS) is being pulled out from under them? The competition never sleeps and for good HR Directors “this is the day your life will really change” (name that artist) to truly embrace Hiring Reform and make a change for the better. Never Settle, right?The question I have is how far down will the value of MGS (more specifically QuickHire) go before Monster ditches it. I suspect a large integrator or other competitor with deep pockets will pick it up, but as option contracts eventually become worthless so will MGS’s value. Tick tock.So what’s up MGS? How are you going to get back on track? Or may I ask how much for the little system?
November 5, 2010 at 8:50 pm #114097
People that work for one company… like your work for that Australian off-shore company NGA.NET… look silly when they spread misinformation about another competiting company. MGS is doing fine, expanding and growing at the fastest rate in history.
I am pleased to see that you noticed that MGS employees are moving to CEO, General Manager and senior positions in other companies. The new MGS is like a little Oracle or GE Corporation, developing executives for all the businesses in town. Thank you very much for your concern but we take great pride in the obvious success of our former colleagues and have excellent bench strength.
People look ESPECIALLY look silly when they criticize a product that they actually had a role in developing… like your work in fashioning the initial QuickHire product that you developed and sold to Monster 10 years ago.
Do you think that MGS has been standing still all these years? Have you actually SEEN the new Monster Hiring Management? You wouldn’t recognize it as starting with QuickHire… and that’s a GOOD THING!
November 8, 2010 at 3:34 pm #114095
I am not sure its a good thing that the system no longer resembles its QuickHire roots, particularly as the current iteration of the software is missing functionality from what QuickHire offered when sold. But with certain key players currently at MGS, like Thomas Park, I do hope to see the current software system not only provide all of the functionality that it once had but exceed it while adding greater usability and stronger reporting tools. The recent redesign of the applicant manager is a good start in the right direction.
I hope that you continue to include all of your customers in the decision making process so that you ensure that the system improvements help the majority of your customers.
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