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IT Service Management (ITSM)

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  • Profile picture of Eric Kirkendall
Group logo of IT Service Management (ITSM)
Public Group active 3 years, 3 months ago

A place for those involved in IT Service Management (ITSM) to share information, ideas, lessons learned, and publicly releasable plans, processes, and other documents.

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  • Profile picture of EBLawson

    EBLawson joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 3 years, 3 months ago

  • Profile picture of Ryan B Harvey

    Ryan B Harvey joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 5 years, 5 months ago

  • Profile picture of Daevansjr

    Daevansjr joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 6 years, 3 months ago

  • Profile picture of N'Teasha Brownlee

    N'Teasha Brownlee joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 6 years, 7 months ago

  • Profile picture of Andrew Krzmarzick

    Andrew Krzmarzick posted an update in the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 9 years, 10 months ago

    Is ITIL something that interests members of this group? If so, here’s a great new blog series about it:
    https://www.govloop.com/profiles/blog/list?user=02hkn4smhywei

  • Profile picture of Kathleen Shaw Palcher

    Kathleen Shaw Palcher posted an update in the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 10 years ago

    

  • Profile picture of John Clipp

    John Clipp posted an update in the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 10 years, 5 months ago

    DISA: ITSM Implementation in the Government Sector

    Featuring Mr. Drew Jaehnig
    Chief, DISA IT Service Management Office

    December 8, 2010

    L’Enfant Plaza Hotel
    480 L’Enfant Plaza, SW. Washington DC

    11:30 AM – 1:30 PM (lunch is included)

    Please join us for lunch on December 8th at the L’Enfant Plaza Hotel in Washington DC. We are excited to end…[Read more]

  • Profile picture of Eric Kirkendall

    Eric Kirkendall posted an update in the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 11 years, 11 months ago

    Hi Kirk, Welcome aboard and thanks for starting a discussion! I have a V2 ITIL Service Manager certification, but am am no expert on V3. But that won’t stop me from sharing my opinions! Having worked with SDLCs in the past, I think the lifecycle approach will add a lot of value. Also, the increased granularity of the process model makes sense. For…[Read more]

  • Profile picture of Kirk D. Webber

    Kirk D. Webber posted an update in the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 11 years, 11 months ago

    Hi folks; I am in the Fed gov’t; altho I am not currently in service mgt, I spent about 10 years running an IT Help Desk in USDA in Washington DC. Am interested in people’s thoughts/comments about implementing ITIL, COBIT, SAM, etc in their gov’t agencies. Also, what’s your opinion of ITIL version 3 versus version 2? Waiting to hear from you,
    Kirk

  • Profile picture of Jeremy Ames

    Jeremy Ames created the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 12 years, 9 months ago

  • Profile picture of Paulette Neal-Allen

    Paulette Neal-Allen joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 21 years, 4 months ago

  • Profile picture of Scott L. Chamberlin

    Scott L. Chamberlin joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 21 years, 4 months ago

  • Profile picture of Tim Watkins

    Tim Watkins joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 21 years, 4 months ago

  • Profile picture of Kirk D. Webber

    Kirk D. Webber joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 21 years, 4 months ago

  • Profile picture of William Stevenson

    William Stevenson joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 21 years, 4 months ago

  • Profile picture of David Harrity

    David Harrity joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 21 years, 4 months ago

  • Profile picture of Bob Brown, J.D.

    Bob Brown, J.D. joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 21 years, 4 months ago

  • Profile picture of Brian Ross

    Brian Ross joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 21 years, 4 months ago

  • Profile picture of Emily Acuna

    Emily Acuna joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 21 years, 4 months ago

  • Profile picture of Andrew Rose

    Andrew Rose joined the group Group logo of IT Service Management (ITSM)IT Service Management (ITSM) 21 years, 4 months ago

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