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Local Government Resources- How to find ideas that others are doing
February 7, 2011 at 4:58 pm #122395
Contrary to popular belief, local governments are a breeding ground for innovative, creative, and downright awesome ideas. However, it is difficult to share these ideas between cities and counties from across the country. So my question is this: where do you get your innovative ideas from? What sources do you look at for new ideas for programs, services, or customer service initiatives? I wanted to share my list of websites that I look to frequently to find new ideas, please add whatever works for you that I missed.
Non-government sites for ideas:
hbr.com (Harvard Business Review)
February 7, 2011 at 9:24 pm #122413
February 7, 2011 at 10:02 pm #122411
If you are a government call center, an invaluable group is AGCCE – Association of Government Contact Center Employees. http://wwwgovernmentcallcenter.org. They serve local, state and national government.
And the cities of Hampton and Virginia Beach are hosting a national conference May 10-12 for just $125 per person for members – this includes all meals and transportation to 3 local govt call centers. AGCCE gets sponsors to cover costs as their goal is not to make money for themselves but to help government call centers to share information and resources.
Membership is only $100 per year and includes access to a google group.
February 8, 2011 at 2:04 am #122409
Also like nextamericancity.com, fcw.com, washingtonpost
Outside – techcrunch, twitter
Print – also would add Time/Newsweek
February 8, 2011 at 2:21 am #122407
Awesome! Thanks for sharing!
February 8, 2011 at 2:15 pm #122405
February 8, 2011 at 3:52 pm #122403
All from the outside: emarketer.com, mashable, marketingsherpa.com, seomoz.com, hubspot.com, aggressive but targeted googling, among others…
February 8, 2011 at 4:36 pm #122401
TedTalks all the way. No matter the topic – art, history, technology, culture, etc, sparks ideas that can lead to something great.
February 8, 2011 at 6:49 pm #122399
I tend to focus on public works so most of the resources sites I’ve used throughout my career have been APWA, AWWA, ASCE and Public Works Magazine. However, over the last few years I’ve found an unusual source of creative and innovative ideas in the interactions and meetings I have in virtual worlds or 3D immersive spaces with other government professionals, engaged citizens, and educators. We have a government group, MuniGov, that meets regularly in a virtual world, and we provide online resources. So now I tend to go there first for general government information. One of the best lessons I have learned from visiting virtual worlds is that sometimes the best ideas are in non-traditional locations.
But there is something else that has happened to change the way I find new ideas. I’ve found that sharing ideas and resources with others can actually lead to having people bring and share ideas back to you. Many of the coolest things I have learned come from people sending me the information because they saw something I shared online. Which is actually pretty cool!
(Full disclosure: I am members of the organizations mentioned and worked for Public Works magazine.)
February 22, 2011 at 3:31 pm #122397
Great suggestions. Im sure there are plenty more resources, but this list is awesome. Keep them coming.
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