"At its best, innovation is more than a team sport - it is a networked, collaborative adventure." (ideo.com)
Are you interested in the practical application of social networking? What happens when we move the ideas from theory into practice?
Social networking, Web 2.0 tools and innovation whitin government.
August 5, 2009 at 5:07 pm #77252
Hélio Leite TeixeiraParticipant
Can social networking , wikis and associated Web 2.0 tools lead to better decision-making, communication and innovation within government and in government-to-citizen services? How?
August 6, 2009 at 6:33 am #77266
I am thinking about your question, there are a lot of angles to a good answer, at least from me. I promise to respond because it's a very good question and challenging too.
August 8, 2009 at 3:27 pm #77264
I think the answer is almost certainly yes. Here in the US, I can think of several Web 2.0 tools that already making a difference for government interaction within and with citizens. The first example would be GovLoop! This platform has given us a place to ask these questions and share stories with other government folks around the world.
I can also think of the various Twitter accounts used by the CDC, FDA, and HHS recently to help provide accurate and timely information regarding food recalls, H1N1, etc. This is helping government and citizens work better together.
DoD and the intellegence communities have developed wikis (Techopedia and Intellipedia) to help information sharing within the government.
The IdeaFactory over at TSA is helping that agency foster innovation by providing front-line employees a direct line of sharing best practices around the world.
There are many more examples, and the folks here on GovLoop can certainly provide more info on these examples and provide many more.
August 13, 2009 at 4:19 pm #77262
In a word: "yes"!
I work in the Sustainable Management Development Program at the Coordinating Office for Global Health at the CDC. Our customers are the middle managers of ministries of health around the world or those who administer management training programs for their country's ministry. One of the things our participants liked the best about the trainings that we have conducted was the establishment of a network of peers. We are about to launch a site using web 2.0 tools that I expect will be much more effective at supporting networking, continual learning, and sharing of best practices than our old model of mailing newsletters and getting on airplanes. We expect the end result to be more effective implementation of public health programs and sharing innovations. The difficulty will be marketing the site AND measuring its effectiveness, but I am quite optimistic that we are going in the right direction.
August 23, 2009 at 8:09 pm #77260
Yes. Any technology that gets to leave the most informed citizen on Government's acts, getting the interaction to arrive with the same, he/she has a positive effect for the Society.
In Brazil we have the Federal Government's initiative with the Rede Interlegis - the Virtual Community of the Legislative Power. http://www.interlegis.gov.br
Interesting to leave clear that to the the technological solutions be implanted they start to do part of that government's life, doesn't tend how they be discontinued.
F.Cavalcante - CIO of the City hall of Fortaleza
September 2, 2009 at 2:43 pm #77258
Good morning - in a word, absolutely!
Linked in, Facebook and GovLoop have provided opportunities for teaming and partnering and ideashare in an unprecedented way. My firm, Fedsalesconnect, connects federal contractors with sales and marketing expertise in developing quality solutions for Public Sector and socialnetworking apps are a key tool in the kit that we build for them. Additionally, the opportunity to connect with professionals and subject matter experts as a community of shared interest provides incredible learning and networking opportunitites for government and industry.
September 4, 2009 at 3:52 am #77256
Absolutely. Here are two current examples from my agency, the US Environmental Protection Agency. They're both from our enforcement office, which is using blogs to post standing concepts and then taking comments from anyone who wants to join in.
October 21, 2010 at 5:58 pm #77254
Yes! By thinking of practical ways to integrate Open Gov principles to Open Gov in Action. I am working on developing a systems level integration into our Federal Grant Making. The system exists, badly needs revision and is a natural place for change.
I want to demonstrate how we can do this naturally, seemlessly, without losing the integrity of the whole idea. Gov 2.0 includes the technology we need to help with transparency and data, however the whole initiative is a much bigger idea, needing a strong team and leadership from within the government and without. In a way it could be the ultimate collaboration of time, talent and resources, with a laser focus on one area of practice.
Include capacity building, evaluation, open systems thinking, new technology and a core understanding of the grant making system and we could set up a major demonstration project inside out.
Like many, turning talk into concrete strategic plans and action is our next step. A lot of different talent is needed to pull this off. Relying only on social media or technology will limit our results and frustrate our imagination.
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