To better understand what this technology is, how it works and what it means for government agencies, GovLoop sat down with Tomicah Tillemann, co-founder of the Blockchain Trust Accelerator.
If government employees think CX is important, why isn’t it taking off in individual agencies? How can the public sector better meet – even exceed – the expectations of citizen users?
Use this framework to help you make better career decisions.
We will never halt the commentary of armchair catastrophe pundits, but we sure can lessen the number of claims they make, by taking advantage of the best in class tools that digital transformation offers.
Are you a writer? Show us your writing chops and apply to be a part of GovLoop’s Featured Bloggers Program!
We asked government employees about the state of CX at their agencies and how it compares to the private sector. Here’s what they said…
For Thursday’s online training, “IT Innovation and How to Get There,” GovLoop brought together experts Shashank Khandelwhal, Director of Cloud.gov at 18F, and Jason Adolf, Industry Practice Lead for Appian’s Federal Business, to discuss some of the challenges of digital transformation and strategies to achieve innovation.
Knowing the challenges that state and local agencies currently face with their existing solutions for tracking and reimbursement, what would make government employees and managers happier in terms of managing employee initiated spend? And will that path forward be easy, or are there challenges along the way?
Brainstorming sessions that are not well planned and executed are a waste of everyone’s time. Here are some of our tips and tricks to make sure all your meetings run smoothly.
A truly smart community is one that can avail the right technologies to manage its assets more effectively and efficiently. In this type of environment, government employees are able to move from tactical and repetitive tasks to strategic and value-added roles.