While some might see Saturday's shutdown as an opportunity to take a mini-break from work to take advantage of DC-area shutdown happy hour specials (and there’s nothing wrong with that!), there are some things you can do to help keep yourself moving forward while you have extra time on your hands.
Missions are forgotten in the itchy distraction of the looming budget deadline.
For those working in public service, such looming unknowns — Will the government remain open? Will my programs be cut or continued? — can create a number of management challenges. Christopher Dorobek spoke with Tom Fox, Vice President of Leadership and Innovation at the Partnership for Public Service, to discuss how government employees can demonstrate... Read more »
Agencies and other organizations have to focus on those who participate but remember there are large numbers of people within their jurisdictions who do not participate.
Here's a surprising new way to look at how you set your goals.
From renewing a driver’s license to filing federal tax returns, there is a full spectrum of services citizens expect from government. It’s up to agencies to figure out how to ensure that each touchpoint meets growing citizen expectations and aligns with their organizational missions.
To help your agency build on its current efforts, here are seven best practices to drive better outcomes from your CX strategy.
Here's how you can find out if the company you're interviewing with has your ideal work environment.
Organizations typically proclaim their employees are their greatest resource. Employee development is a powerful way to validate that proclamation.
Mindfulness is described as the ability to be fully present in the moment. It is being able to block out distractions and other concerns in order to focus on the task at hand.