Alison Simon

great question Tera! I think I have seen too many workplaces at this point which means I have seen too many manager/employee scenarios. The specific scenario I am referring to here is someone who really is a good manager (wants to help out, gets you what resources you need- or tries to -, let’s you take time off when needed, and is generally just…[Read more]

Hi Lisa-
Nice that you are developing benchmarks! A few ideas: first, because your customers aren’t familiar with you, your benchmarking data may need to be on just your work output and not necessarily your team. Knowledge of your team would also be something that you might want to measure to see if down the line, knowledge of your work team…[Read more]

Not sure that is a grenade, as much as a softball lob….the public-ness will drive the accountability. Seems to me public accountability comes with a public sector job.

Hi Andrew-

Thanks for starting this discussion! My addition would be to say that there needs to be a host of metrics (some sort of balanced scorecard), not just one thing that we hold people accountable for. Its nice if you have a good manager but if they don’t understand the business, that’s a problem. So in addition to all the things that…[Read more]