We have done extensive user studies on productivity apps for employees, consumer and citizen apps, compared the results of our studies with similar ones conducted by Apple and Samsung. There is no room for doubt: Users prefer single purpose apps. Complexity is not appreciated by users. Martha McLean basically said it all 😉
There are striking…[Read more]
Read more on my govloop/SAP Community Network blogs Why government agencies need a strategy for mobility now of September 2011 and Reasons and methods for government agencies to go mobile in 2012, a blog series started in February 2012.
One of the most underestimated and underutilized mobile technologies happens to be the one with broadest reach: SMS. Globally, SMS reach more than 5 billion people. Some government agencies have embraced this simple and ubiquitous service:
The New York State Emergency Management Office, NY-ALERT, sends rapid messages to its citizens in…[Read more]
Andreas Muno replied to the topic How Cities Respond to Negative Comments in Social Media in the forum Government 2.0 Club 8 years, 1 month ago
Thank you, Alan, for your inspiring blog.
I agree with you on all counts, and would like to second you:
“Cities need to understand they are a BRAND […]”. Exactly. And the examples you list, Apple, Nike, Lady Gaga, professionally manage their brand. Cities should care about their brand just as much, it is an important function in marketing the…[Read more]
While I understand that budget constrained agencies will not likely invest in new technologies just because they are there or because consumers like them, I cannot comprehend why not more agencies do an economic analysis at this point. A proper analysis would show for all communication interactions and means used what their cost and benefits are.…[Read more]
Andreas Muno replied to the topic What If NTSB Gets a Ban on Cell Phones for Drivers? in the forum Mobility for Government 8 years, 2 months ago
there absolutely should be a ban of all distracted driving, period. With all the modern comforts and supports for operating cars and trucks, these are life-threatening machines for everyone in their way when not properly controlled. Distractions such as texting, and speaking on the phone are serious impediments to proper control.…[Read more]
The City of Boston tackles BYOD trend, smartphone apps, writes Lynette Luna in FierceMobileIT
Andreas Muno started the topic Why do government agencies need a strategy for mobility now? in the forum Mobility for Government 8 years, 6 months ago
I just put a couple of my respective thoughts into this govloop blog, as I believe agencies should not wait any longer. But then again, I may be biased.
Do you believe government agencies should wait some more? What shall they be waiting for? For how much longer? Or do you think agencies should have started a long time ago?
Some agencies have…[Read more]
good question. Mobility in government is like adding high performance oil to a race car: It just runs so much better! It also puts a smile onto the driver’s face. Everything goes smoother, easier. Enterprise mobility helps accelerate processes. It makes many boring process steps simply more fun. You can do them easily in these many…[Read more]
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