Bernie Lubran replied to the topic The Open Government Directive Workshop: February 2010 in the forum A Strategic Reassessment of OpenGov 9 years, 8 months ago
I am the Regional Manager for ForeSee Results, a provider of citizen satisfaction analytics to government agencies and the private sector.
Previously, I worked in the federal government for 31 years and in my last role, I was the Director for the Excellence in Customer Satisfaction Initiative at the Federal Consulting Group, US Department of the Treasury.
On February 17, ForeSee Results will be releasing its first-ever benchmark index of Online Transparency in the Federal Government, which will detail the findings of a study of citizen perceptions of government transparency based on research conducted at a sample of government websites. I would like to share these results and discuss how transparency can be measured and whether there is a correlation between transparency and trust in government.
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