Christina Thoresen

Christina Thoresen replied to the topic Does your Agency Have a Customer Service Plan? in the forum Citizen Engagement and Customer Service 6 years, 2 months ago

In the event it would be helpful – Microsoft has a Government Customer Service planning guide/template as well as other useful customer service planning resources to assist agencies. http://www.microsoft.com/govcustomerservice
Christina Thoresen posted an update in the group Microsoft Productivity for Government 6 years, 5 months ago

Check it out. @Microsoft’s Kurt DelBene on the next gen ofproductivity tech http://bit.ly/uUiy3I
Christina Thoresen posted an update in the group CRM 6 years, 6 months ago

You’re invited! Webcast: Best Practices for Making Customer Service Real in Government – Oct 19th, 2011
For agencies striving to do more with less, while seeking to meet mandates such as the Executive Order 13571 to improve customer service, agencies are facing a complex challenge. We invite you to join us on October 19th, 2011 as we explore…[Read more]
Christina Thoresen posted an update in the group Microsoft Productivity for Government 6 years, 6 months ago

You’re invited! Webcast: Best Practices for Making Customer Service Real in Government – Oct 19th, 2011For agencies striving to do more with less, while seeking to meet mandates such as the Executive Order 13571 to improve customer service, agencies are facing a complex challenge. We invite you to join us on October 19th, 2011 as we explore budget…[Read more]
Christina Thoresen posted an update in the group Citizen Engagement and Customer Service 6 years, 6 months ago

You’re invited! Webcast: Best Practices for Making Customer Service Real in Government – Oct 19th, 2011
For agencies striving to do more with less, while seeking to meet mandates such as the Executive Order 13571 to improve customer service, agencies are facing a complex challenge. We invite you to join us on October 19th, 2011 as we explore…[Read more]
Christina Thoresen posted an update in the group Citizen Engagement and Customer Service 6 years, 6 months ago

Microsoft and Infinitive Federal released a number of resources to help agencies seeking to meet the Customer Service Executive Order. You can find them here via a recent blog post.
Christina Thoresen posted an update in the group Microsoft Productivity for Government 6 years, 6 months ago

Microsoft and Infinitive Federal released a number of resources to help agencies seeking to meet the Customer Service Executive Order. You can find them here here via a recent blog post.
Christina Thoresen posted an update in the group Cloud Computing 6 years, 7 months ago
Here are some examples…
- Cloud-based technology helps city of Baldwin, KS do more with less
- City of New York
- State of Minnesota
- City of San Francisco
- With dedicated cloud, forecast clear for New Hanover County, NC… even in hurricane
- California chooses Microsoft cloud to cut costs, improve efficiency
- Also we have others as well as more…
[Read more]
Christina Thoresen posted an update in the group Microsoft Productivity for Government 6 years, 7 months ago

US Army Can Keep Soldiers on Front Lines Connected with Lync
Christina Thoresen posted an update in the group Microsoft Productivity for Government 6 years, 8 months ago

New ebook avail for free – Microsoft Office 365: Connect and Collaborate Virtually Anywhere, Anytime is now available from Microsoft Press. (It’s a 13-chapter and 337-page ebook)
Christina Thoresen posted an update in the group Microsoft Productivity for Government 6 years, 9 months ago

#Office365 brings next-gen cloud productivity to federal government – learn more at Futurefed http://bit.ly/eSDsxp
Christina Thoresen posted an update in the group Microsoft Productivity for Government 6 years, 9 months ago

Office 365 Announcement Coming June 28 @ 10AM ETMicrosoft Office Division will release news detailing the latest on Microsoft Office 365, Microsoft’s next-generation cloud service. Join live via webcast at http://www.microsoft.com/presspass/presskits/office/online/Default.aspx
Christina Thoresen posted an update in the group Cloud Services | SaaS-DaaS-PaaS-IaaS-XaaS 7 years, 3 months ago

PodCast: Christine Zmuda talks about Cloud Offerings for Public Sector http://bit.ly/fhv3GH
Christina Thoresen posted an update in the group Cloud Computing 7 years, 3 months ago

PodCast: Christine Zmuda talks about Cloud Offerings for Public Sector http://bit.ly/fhv3GH
Christina Thoresen posted an update in the group Microsoft Productivity for Government 7 years, 3 months ago

PodCast: Christine Zmuda talks about Cloud Offerings for Public Sector http://bit.ly/fhv3GH
Christina Thoresen posted an update in the group Cloud Services | SaaS-DaaS-PaaS-IaaS-XaaS 7 years, 3 months ago

Upcoming Webcast: Harnessing the Power of the Cloud Have you been talking about migrating to the cloud? Or have you made the leap already and would like to hear from peers who’ve made a successful transition? Join GovLoop and Microsoft to hear your Government colleagues and Industry experts discuss the state of cloud computing, what to expect and…[Read more]
Christina Thoresen posted an update in the group Microsoft Productivity for Government 7 years, 3 months ago

Upcoming Webcast: Harnessing the Power of the Cloud Have you been talking about migrating to the cloud? Or have you made the leap already and would like to hear from peers who’ve made a successful transition? Join GovLoop and Microsoft to hear your Government colleagues and Industry experts discuss the state of cloud computing, what to expect and…[Read more]
Christina Thoresen posted an update in the group Cloud Computing 7 years, 3 months ago

Upcoming Webcast: Harnessing the Power of the Cloud Have you been talking about migrating to the cloud? Or have you made the leap already and would like to hear from peers who’ve made a successful transition? Join GovLoop and Microsoft to hear your Government colleagues and Industry experts discuss the state of cloud computing, what to expect and…[Read more]
Christina Thoresen posted an update in the group Cloud Computing 7 years, 4 months ago

USDA becomes the first federal agency to move to the cloud with Microsoft! http://bit.ly/fkygrX
Christina Thoresen posted an update in the group Cloud Services | SaaS-DaaS-PaaS-IaaS-XaaS 7 years, 4 months ago

USDA becomes the first federal agency to move to the cloud with Microsoft! http://bit.ly/fkygrX
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