David Harrity started the topic Duplex Printing as a Default – Case Study and Issues Found in the forum Green IT / Electronic Stewardship 9 years, 5 months ago
This past year, I attempted to lead an effort to implement duplex printing as a default for all of our agency’s network printers. Well, it didn’t go so well and I’m asking for feedback if you have any similar experiences and recommendations.
MYTH #1. You Can’t Simply “Push” the Settings to the Desktop and Walk Away
We found that there was no way to simply “push” a policy setting to all employees’ computers that would allow them to begin printing in “duplex printing as the default” mode. Even network printers could not be changed in a centralized way and had to be individually updated to print in duplex mode as the default.
IF your team has a different experience, I would love to have you reply to this discussion.
MYTH #2. Setting up the Duplex Printing as a Default is Easy
While it is quite easy to setup the print server settings of a single network printer to print in duplex mode as the default setting, it is quite another thing to have existing users of that printer take advantage of the new settings.
ITEM #1 – Existing Users : We found that the mapping of the print driver on the local computer does not recognize the new setting. Therefore, it requires that each individual to: (a) delete that printer from their machine; and (b) re-map and install the printer. Once complete, the user would then be synched with by the print server and its duplex settings.
ITEM #2 – New Users : We found this a bit friendly for a new employee who arrived and was being setup for the first time OR if an existing employee was moved to another building or location and was therefore re-mapped to a new network printer. In both bases, if the printer is setup as “duplex as default” then adding the employee to this setup occurred without a problem and employees were printing on both sides from day 1.
Look forward to any discussion regarding what your team’s have done in this area.
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