Organizations are collections of people—individuals who have an inner work lives. The inner work life is a complex set of processes affecting how individuals understand themselves and interact with others. While most of the inner work life is hidden, a great deal is revealed through patterns in behavior, which ultimately affect work, performance, and theRead… Read more »
As a government worker you will always be a student of bureaucracy–it is the organizational architecture that defines what we know, what we can do, and what we can affect. Bureaucracy is your work life–understand it well. When we have the opportunity to manage bureaucracy we give a lot of attention to how we canRead… Read more »
The leaders of government programs are just as likely as the leaders of industry to follow management fads. These are the messages that suggest there is an easy path towards organizational success–if they only apply themselves to learning X-number of steps, X-kind of actions, X concepts, etc., etc. A little know study was performed andRead… Read more »
Controlling an organization is difficult. The larger the organization, the more complex is the process of control. We don’t think about it too much, but what we are trying to control are changes that naturally occur. The drivers of changes are many and can be hidden in the layers of the organization. The internal driversRead… Read more »
We often forget that the essence of an organization is its people. Public sector organizations are notorious for this oversight. If we expect them to be successful, innovative, and improve the organization, we need to focus on how we produce leaders and what we expect from the process. That being said, we should ask ourselvesRead… Read more »