Emily Landsman started the topic Thanks for the old news, Twitter in the forum Communications, Citizen Engagement, Customer Service 9 years ago
A few weeks ago I noticed that Twitter kicked up their e-mail notifications. Because I have my “professional” Twitter account (@RedBootMedia….follow me and I’ll follow you back!), a personal account and an account I share with friends in a social group, I didn’t want to receive and e-mail each time I received a mention or direct message. That worked well until recently. Now I receive not only a message about each new follower, but I have also been getting “@XYZ and 12 others have Tweets for you!” e-mails for all of my accounts. I’m sure they DO have Tweets for me, but most of them are either several days old or they are actually communications those accounts have with other users. I see almost no value to these e-mail round up messages. Now, I’m a big fan of Twitter, so I’m a little confused by this move. Isn’t the point of this tool to have up-to-the-minute information? If I missed a week old “Top Tweet” what are the chances that information would be of value to me now? Does Twitter just want to send followers more e-mail?Do you get these new messages from Twitter? Do you think the in-case-you-missed-it idea has value in the Twitter medium?