I think it depends on the person, there’s a lot of studies and research with this right now, especially with the use of mobile technologies which are helping to drive this. Hospitals are under pressure to reduce costs, especially with readmission rates — or they will be penalized. One of the ways hospitals are reducing readmission rates are by implementing technologies in the hospital that help educate and interact with patients, thus increasing patient engagement and satisfaction scores.
I actually work with a client that offers one of these technologies, Interactive Patient Care (IPC), in which hospitals have in place to drive patient engagement (http://www.transformativehealth.info). These technologies are also set up with a hospitals network to communicate with patients post discharge on their computers, telephone, mobile devices etc. Ultimately this level of communication has been shown to reduce readmission rates, similar to what Calista discusses with VTC.
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