Please consider taking my research survey on public sector website CMS & social media which I am conducting for independent study as part of my MPA culminating experience/thesis research at the University of Memphis.
My research focus is exploring the impact on the public sector from the evolution of Web 2.0 tools. As a greater percentage of the population expects greater transparency online as well as two-way communication from the public sector, expectations for social media integration have increased. The survey is designed to uncover policies and website management tools that help/hinder the ability of public organizations to interact with clients/constituents.
Survey respondents must be over age 18 and directly involved in the management of their government agency’s or organization’s website and/or social media sites. The survey link may also be forwarded to the appropriate person(s) at the organization as needed.
The survey should take about 15 minutes to complete, can be abandoned at any time and will be kept anonymous. Results will be used in my MPA graduate research project, published online and possibly in other forms. The results will be published in Spring 2012 by the Institute for Philanthropy and Nonprofit Leadership.
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