I am going to be offering a writing workshop for government professionals and would be interested in hearing some of your biggest writing challenges. Where do you/your employees struggle? What mistakes do you see/make time and time again? If you were attending my workshop, one one area/topic would you want me to review in order to help…[Read more]
One of the best books I ever read on resolving conflicts was Crucial Conversations. (http://www.vitalsmarts.com) The biggest lesson I took from that book (among so many) is to always keep in mind during a conflict, “What do I REALLY want?” In other words, do I just want to be right or speak my mind or get revenge or put someone in their place or…[Read more]
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