I hear a lot of talk in our agency about ‘fixing’ it. I see people going to training but they return and go about their business in a “this too will pass” way. There isn’t any recourse for them not changing.
It has to do with corporate culture. Corporate culture works from the top down. But there has to be real rewards or real punishment for those who do not change to meet the new culture.
One company I worked for long ago decided to do a major shift in their culture. The CEO called townhall meetings at every site and told eveyone, “If you aren’t part of the solution, you are part of the problem. We need change here or we will go under. We have to stay competitive, create a culture of innovation and idea sharing. If you aren’t on board, you should be looking for another job.” They brought in ‘interviewers’ who turned out to be psychologists of some type and they gave everyone tests and interviewed people. Talked to them about change and perceptions. Some people at the end of the interviews were given pink slips. People lined up for change.
I also have to say that I took more than one psychological test before I went to work for a company, hand writing analysis, and some after I started work as part of employee development and communications.
Hard to do this with a culture change every four years. That is where the ‘and this too will pass’ attitude comes from. Government is slow to change. New staff coming in may change culture as they move into management if they aren’t assimilated.
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