I find too many processes top heavy, not just middle heavy. Worse yet, too many people in charge, afraid to make a decision. Too many people in charge and trying to advocate for the building of their little kingdoms since that is how they get their grade/step.
As Mark points out, the accountability creates burdensome processes that also feed this. Many managers do not ‘grow’ their staff or groom them for future lead positions. This means staff who apply for upper level positions and get them, do not have the skills necessary, especially people skills.
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