Posts By Joseph Peters

Performance Management Software Tools

This is an open question to all readers. What kinds of performance management software tools do you use in your agency or organization and can you provide the names of software tools? We have a tool we’ve developed called Gov-Metrics but I’m curious what others are using to assist them in gathering and reporting data.Read… Read more »

This is the second of a two-part post about Software as a Service (SaaS) for performance management. In the first part I provided an introduction to SaaS, defined what it is and touched on some of its applications to performance management. In this second part I’ll detail the various benefits of SaaS including but notRead… Read more »

Software as a Service (SaaS) for Performance Management – Part 1

This is the first of a two-part post about Software as a Service (SaaS) for performance management. In the first part I’ll provide an introduction to SaaS, define what it is and touch on some of its applications to performance management. In the second part I’ll detail the various benefits of SaaS including but notRead… Read more »

Updates on Recent and Upcoming Performance Management Events

It’s been a little while, but I have a few upcoming posts on performance management. In the meantime, here are a few upcoming events that are of relevance in the government performance management realm: The Community Indicators Consortium (CIC) holds its international conference in Bellevue, Washington this year on Oct 1-2. CIC is a greatRead… Read more »

The Future of Performance Management

I was at an AGA breakfast a few months ago and the point was raised that people in government had been talking about performance management for “some time”, with few results. It got me to thinking abut whether there is a future in performance management and what it might look like. A couple of publicationsRead… Read more »

Where are the Performance Metrics in the Recovery Act

About a month and a half ago, OMB released the Federal reporting requirements for the American Recovery and Reinvestment Act. It’s taken me a little while to look through the requirements, and I had read that the focus was on job creation, but I was still a little surprised at the lack of Federal interestRead… Read more »

Using Performance Metrics to Manage

In the final installment on a performance management framework, we’ll look at using performance metrics and analysis in order to effectively manage agencies and their programs by using remediation and corrective actions. We’ve already covered the first and second steps, and will focus on the final two in this posting (all four are listed justRead… Read more »

Dispatches from the Personal Democracy Forum

As part of a Google fellowship that I received on behalf of Public Performance Systems, I spent the last two days at the Personal Democracy Forum up in New York. I’ll finish up our discussion on a Performance Management Framework in the next few days but I wanted to first report on a number ofRead… Read more »

Performance Management Analysis

Continuing our exercise in developing a performance management framework, a summary of the necessary steps for a successful program follows: 1. Report performance metric data on pre-defined schedule. 2. Analyze data for troubling trends or missed targets. Operationally research root cause of problems. 3. Provide corrective action for metrics where target was missed or dataRead… Read more »

Performance Management Reporting

In my previous post I outlined a 4 step process for a successful performance management program. to recap: 1. Report performance metric data on pre-defined schedule. 2. Analyze data for troubling trends or missed targets. Operationally research root cause of problems. 3. Provide corrective action for metrics where target was missed or data is trendingRead… Read more »