Good stuff. I encourage you to keep going. I’m in the military and am pushing for some internal social media tools where I work at the Defense Information School. Currently we have some internal wikis for our departments that are taking a huge load off of email. Discussions, Web finds, meeting summaries, taskings can all be put on the wiki to avoid the “stack loss” of buried email.
As far as success at getting employees to use it? That, as you know, can be trickier.
I try to keep initiatives vibing with three points (sorry no acronyms with this one) — Is it functional (does the job, within budget (if not free))? Is it intuitive (forgiving, easy to learn, easy to maintain)? And is it sexy (well designed, slick, attractive, inspiring, easy to use)?
I have nay-sayers at every step. Once the wikis launched, though, I was able to show how much time my coworkers could save. Even the “oooh, cool!” factor helped (thanks to sexiness). Having my immediate boss in on the idea has helped with requiring people to use the tools. In fact, unless you can hold people’s feet to the fire with some sort of direct order, it’ll stymie your adoption efforts.
This is something I made from a concept graphic I found on Intelink.
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