Justin Herman replied to the topic Help a Govie – Dealing with Legal Issues about Online Moderation Policy in the forum Communications, Citizen Engagement, Customer Service 7 years, 4 months ago
Might I recommend, in addition to all the other resources commenters provided, checking out the HowTo.gov page? I’m assuming you are not a Federal agency, but the same laws apply. You’ll have your engagement soon enough I imagine.
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