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Justin Kerr-Stevens

Profile picture of Justin Kerr-Stevens

@JustinKerrStevens

active 5 years, 8 months ago
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Recent Blog Posts

  • Beta Launch of .gov.uk
  • Understanding what’s happening with UK Government Digital
  • No rules here – we’re trying to accomplish something!
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  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic Check That Email: Are You An Uncivil Civil Servant? in the forum Acquisition, Contracting, Procurement 8 years, 11 months ago

    Safe short and sweet!

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic Check That Email: Are You An Uncivil Civil Servant? in the forum Acquisition, Contracting, Procurement 8 years, 11 months ago

    I really hope we’re not at this stage yet! I’d like to think I know my colleagues and am professional enough to know what’s appropriate and isn’t. An auto correct for my spelling and grammar – that’s fine. One for my emotions? No way!!!

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic Switching from Paper to Digital – How do you convince the boss? in the forum Communications, Citizen Engagement, Customer Service 8 years, 11 months ago

    Oddly enough – I had to make a case the other way. When the Coalition came to power in the UK there was a moratorium on UK Government printing. This wasn’t so difficult with things like annual reports and we made the transition quite easily. We did have a legislative requirement to remind people of things like breast cancer testing and this was,…[Read more]

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic What’s your #1 Powerpoint tip? in the forum Communications, Citizen Engagement, Customer Service 8 years, 11 months ago

    I have to say… it doesn’t always work. There is an occasional ‘bunny in the head lights’ look when I finish… which is the point they realise I’m not there just to talk at them! 😉

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic What’s your #1 Powerpoint tip? in the forum Communications, Citizen Engagement, Customer Service 8 years, 11 months ago

    I always try and abide by the 10:20:30 rule. 10 Slides, 20 point font, talk for no longer than 30 Minutes.

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic The negative nellies… in the forum Communications, Citizen Engagement, Customer Service 8 years, 12 months ago

    Good point – am pretty certain civil service guidance precludes this from happening in the UK.

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic Social Media Filters? in the forum Technology 8 years, 12 months ago

    This came up in the UK a while ago. Steph Gray ran a survey in the UK. Really interesting results: http://www.helpfultechnology.com/helpful-blog/2009/01/update-who-blocks/
    Maybe we could do something similar? Make an interesting white paper!

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic The negative nellies… in the forum Communications, Citizen Engagement, Customer Service 8 years, 12 months ago

    On a personal level I think there is something about respecting the individual, who has a right to be able to say what they think, but also the aspirations and the integrity of any debate itself.

    In a professional context, if I’m moderating or managing a community debate I normally ensure the terms of participation are pretty clear from the…[Read more]

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic Is the “Like” Button a Substitute for a Comment? in the forum Communications, Citizen Engagement, Customer Service 8 years, 12 months ago

    I had completely forgotten about the Orwell quote. Really does give food for thought.

    I have some reservations about using the ‘like’ button but more from the perspective of the data I share with facebook. It just feels like another way a network can see what I’m doing and ‘tailor’ content for me.

    I do think the ‘Like’ button (and yes the…[Read more]

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens started the topic No rules here – we’re trying to accomplish something! in the forum Communication Best Practices 9 years ago

    Edison’s quote about trying to accomplish things has always been one of my favourites. For me it highlights the problems that can occur when rules, guidelines and parameters are applied to something as fluid as engaging online.
    One of the things I find people ask for most when devising a ‘social strategy’ are previous examples of guidance, policy…[Read more]

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic How Does a Person Apply For & Get Hired For a Job in a Think Tank? in the forum Career Advancement 9 years ago

    I’m an associate with the Think Tank Demos in the UK. Believe it or not, the contact was originally initiated through Twitter.
    I agree with Steve, it does help if you have a thesis or degree that is related to an area the Think Tank covers – but networking can get a foot in the door as well!

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic GovLaunch – UK Gov News in One Place in the forum Acquisition, Contracting, Procurement 10 years, 1 month ago

    Thanks for the h/t Steve. We’re still very much tinkering but hopefully this gives people an idea of what we’re up to. All suggestions and ideas welcome!

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens posted an update 12 years, 1 month ago

    @3d1qm1j6jewcqHi Sandy, if you want more info on UK Gov policies etc, send me an email at jkerrstevens[at]gmail[dot]com

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens replied to the topic Do you have a Social Media Policy? Do you need one? in the forum Forum Discussions 12 years, 2 months ago

    Hi Lovisa,

    The UK Government recently released some guidance for participation online. It’s available here: http://www.civilservice.gov.uk/iam/codes/social_media/participation.asp

    I’ve also developed similar guidance for a number of other organisations. As Emi says – treat people as adults and they normally behave that way.

    I have some contacts…[Read more]

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens became a registered member 12 years, 5 months ago

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens joined the group Group logo of Federal Communicators NetworkFederal Communicators Network 21 years, 1 month ago

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens joined the group Group logo of GovLoop UKGovLoop UK 21 years, 1 month ago

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens joined the group Group logo of Gov2.0 in RussiaGov2.0 in Russia 21 years, 1 month ago

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens joined the group Group logo of Citizen Engagement and Customer ServiceCitizen Engagement and Customer Service 21 years, 1 month ago

  • Profile picture of Justin Kerr-Stevens

    Justin Kerr-Stevens joined the group Group logo of Healthy Citizen CommunicationHealthy Citizen Communication 21 years, 1 month ago

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