Posts By Kara Dunford

How to Become a Brilliant Communicator

Communication gaffes happen. Do you live in fear of making a mistake when communicating via email? Via telephone? You’re not alone. In this afternoon’s breakout session with Andrew Krzmarzick, director of community engagement at GovLoop, Next Generation of Government Training Summit attendees learned how to work past fear of miscommunication in four key areas. 1.Read… Read more »

What Consumers Want: 4 Principles of Design Thinking

Participants in the breakout session presented by Peer Insight had the opportunity to focus on a dominate theme of the Next Generation of Government Training Summit: using creativity to improve job performance. Natalie Foley and Jessica Dugan from Peer Insight, a consulting firm that creates impact and growth using design thinking, explained that while designRead… Read more »

What Is Your Boss Really Looking For (And Thinking)?

We all have bosses. For many employees, that means one deceivingly simple question generates a great deal of thought: what is my boss thinking? After a high-energy lunchtime session, Next Generation of Government participants attending one of the breakout sessions had the opportunity to tackle this question and learn how its answer can help guideRead… Read more »