Lauren Hersh replied to the topic Switching from Paper to Digital – How do you convince the boss? in the forum Communications, Citizen Engagement, Customer Service 8 years, 3 months ago
While I first had to convice my boss, we then had to convince a board of 15! I began with a cost/benefit analysis- how much we were spending on printing and mailing 85,000 24- page newsletters three times a year. The savings from mail alone could fund other desired projects, and the savings was in keeping with the Governor’s charge to smart and…[Read more]
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