-
Louise K replied to the topic How do you measure impact of social media? in the forum Communications, Citizen Engagement, Customer Service 8 years, 11 months ago
Brit local govie here (disclaimer)
Been thinking a lot about this lately. My thoughts:
Why are you talking on these channels if you don’t know a) who is there and b) what kind of people they are? If you do residents surveys, tack a question on the end, if you do phone surveys, add it in. If we hadn’t asked the question we might have assumed our…[Read more] -
Louise K became a registered member 10 years, 4 months ago
-
Louise K joined the group
GovLoop UK 21 years, 1 month ago
Featured
Poll of the Week
Could your inbox use a little more awesome?
Sign up to get a daily dose of awesome gov-focused resources, trainings, blogs and articles to help you do you job better.