Perhaps the question isn’t whether we have too many managers, but rather whether we’ve created systems and processes that require too many managers. Under the auspices of ‘accountability’, we tend to create a lot of extra review and approval steps in government. Not only does this require additional managers to do that review and approval, but it also tends to require additional time while work batches up waiting to be reviewed. Unfortunately, that additional time and cost rarely results in additional value for customers and stakeholders. I suspect that the number of managers would naturally decrease if we developed more efficient ways of doing the public’s business.
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