Mary Yang

Any time!
You could also try to go the “funner” route by using something like Wordsmith or Communications Ninja for the Minnesota Department of Revenue. If not in the job title, maybe the description?
Definitely let me know when you post the position too! I may know a few folks who are looking.

Hi Larry! I was just responding earlier this week to a young professional about how job titles don’t always describe the full range of duties involved. I applaud the team for moving to have a title that’s more indicative of the position & its capabilities.
I think Editorial Content Coordinator is a decent title option.
In reading your post, I did…[Read more]

Hi Lisa! I’m a little late to this discussion, sorry! We just posted a few blog tips on being more graphical with your communications:
http://www.govdelivery.com/blog/2013/07/jazz-up-text-with-graphics-to-capture-reader-attention/
http://www.govdelivery.com/blog/2013/07/follow-these-tips-to-create-impact-with-graphics/
They may be helpful. If you…[Read more]

Is there a reason you’re looking to send messages to followers? I’m assuming the responses below that involve legal counsel refer to contact with specific individuals. Would you still need legal counsel if you just surveyed your entire audience without tracking who they were?
An idea would be to get perspectives from everyone who reads your blog…[Read more]

I don’t disagree with Justin about using likes as a metric, but if this is a first stab at something like, a basic metric such as a like may be helpful in measuring initial success. I do agree that a better goal would be the number of resumes received via Facebook. This would be the ultimate measurement for success for this project. (Funny timing:…[Read more]

92!? I didn’t think I was *that* much of a millennial. I have a landline…but maybe it’s because I send 10+ texts a day?

30?? I know you. How is that possible?

Julian already made an awesome plug for the Social Media Visionary Kit through GovDelivery.You can find it here: http://direct.govdelivery.com/visionary-govloop-post

Also, we’re hosting a webinar with the Fels Institute for Government (at UPenn) on the Rise of Social Government in a couple of weeks. It’s a free webinar, and they’re going to go…[Read more]

Ha! I’m not sure…maybe? 🙂

In my last job (private sector), our CEO actually had IT remove the “Reply All” button from email messages because it was used by too many people unnecessarily!

I agree with both Shannon & Eric. In government, we can get caught up in presenting information in an authoritative and formal way. But the truth is that we’d never talk that way. If in doubt, I always read out loud what I’ve written to see if it’s something I would say to someone. If it sounds awkward when I hear it, then I rewrite.

According to some stats, AOL still had 3.5 million subscribers. Crazy, huh?