Internal communications is tricky – like the shoe maker whose kids have no shoes, it’s often the last thing to be considered.
It’s also more than newsletters, mass e-mails and posters – it’s personal communication, from Director, to Manager, to Supervisor to employee. It requires a sender and a receiver – who isn’t bored at a staff meeting and not listing.
Improving internal communications requires working with top management and making them realize the importance of it – and then share that importance with department directors and managers.
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