Mick Phythian replied to the topic Telegraph: Councils Spending Millions on Website Redesign vs. Citizen Access? in the forum GovLoop UK 9 years, 3 months ago
I responded to Steven Clift’s post about this on e-democracy.org on the 16 August as follows. However, I’m drafting a longer, more detailed response on my blog (in due course) –
As one of those on the end of said FoI request this does nothing but display the lack of value of FoI requests!
The questions are vague, the answers resulting are thus variable.
How does one truly measure the cost of a web site? The cost of the CMS licence, the webbies salaries, what if support is externalised or resposibility for content spread throughout the authority. It’s comparing apples and oranges and ending up with bananas!
It is even more complicated if one wants council web sites to be consistent nationally to plug into central government. Each one must comply with the LGSL, LGNL etc and that means 700+ services, so no out-of-the-box solutions.
I’ve been responsible with council web sites for over ten years now. It’s not like putting up the sh**e commercail companies can get away with…
OK, there’s the odd silly mistake, but out of how many hundreds of web sites in the UK?
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