Mick Phythian replied to the topic I May Be a Hypocrite: Do YOU Participate in Your Local Government? in the forum Citizen Engagement and Customer Service 8 years, 11 months ago
I do participate locally, that’s why I researched it. I see the good and the bad and want to change it. If one only views it externally one can’t see it from the user end and have no right to complain.
Where I live the website wins prizes but as a user, I know it’s not that good, I speak to others and they confirm it. When volunteering in the public sector one can see both sides and take it back whereever one works. It’s the same with my experience of working in the private sector, I use learning from that to develop services.
If one limits one’s boundaries to what goes on in your own house, you’ll never learn…
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