@NancyHeltman
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Nancy Heltman replied to the topic The system is broke in the forum The Left Bank 7 years ago
One thing the Affordable Care Act will do is streamline administrative processes with the insurers or they will lose money big time. Many of them are already feeling it because ACA requires a high percentage of premiums to actually go to health care. What a revolutionary idea!
I share your pain though. My husband was rushed by ambulance to the…[Read more] -
Nancy Heltman replied to the topic Facebook Pages: Local or Topic? in the forum Communications, Citizen Engagement, Customer Service 7 years, 4 months ago
Resources and doing it well is key. We have 35 Virginia State Parks and like the National Parks we have fans committed to individual parks. But we do not have the resources to properly manage all those pages. So we developed a page for Virginia State Parks and manage that one well.
Having said that I also claimed all of the mace pages, set them…[Read more]
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Nancy Heltman posted an update in the group
The Left Bank 7 years, 7 months agoHenry – I love Andy Borowitz!
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Nancy Heltman posted an update in the group
The Left Bank 7 years, 9 months agoI am still laughing Ed but then I cry. The things this man has said are comical except he has a chance of being President. That scares the crap out of me. Is there a Gov Loop Canada?
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Nancy Heltman replied to the topic What are some great ways to recognize team members for accomplishments? in the forum Leadership, Management, Supervision 7 years, 10 months ago
We have a great program at Virginia State Parks. We do significant customer service training and emphasize internal customers in addition to our external customers. Internal and external customers alike can submit FOCUS cards (that’s what our program is called) to recognize staff that go the extra mile. For external customers, if we get emails or…[Read more]
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Nancy Heltman replied to the topic Social Media Filters? in the forum Technology 7 years, 10 months ago
All channels are open statewide in Virginia but individual agencies might be blocking although I have not heard about it.
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Nancy Heltman posted an update in the group
The Left Bank 7 years, 11 months agoI saw the info from the infographic in a slide show and we shared it with our senior management at our last meeting. It does tend to put things into perspective. The Food Network has an interesting special I saw last night called The Big Waste where celebrity chefs had to cook a gourmet meal from food that was meant to be thrown out. The amount of…[Read more]
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Nancy Heltman replied to the topic Anyone know of any other government (state/local) social networking sites? in the forum MuniGov 2.0 8 years, 6 months ago
There are some of us here. Maybe we’re at fault and need to work harder to get more of our colleagues involved. Kind of a vicious circle – the more Federal employees, the more the topics seem to be of interest to Federal employees. I’m not aware of any other sites.
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Nancy Heltman replied to the topic Looking for social media examples for a talk in the forum Government 2.0 Club 8 years, 11 months ago
The saddest thing of all are the people using social media that aren’t even trying. They think Facebook is a place to post press releases. Sadly, our Governor’s site is like that. And if you ever want to see a Facebook page hijacked by folks who hate you, check out http://www.facebook.com/SecretarySalazar. I even sent Interior some advice.
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Nancy Heltman replied to the topic Facebook and Law Enforcement in the forum Forum Discussions 8 years, 11 months ago
We recently had an amber alert situation in Virginia and the State Police called me because they heard we had lots of followers on Facebook and Twitter. They called me before our law enforcement folks were notified through their regular law enforcement channels.
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Nancy Heltman posted an update in the group
Recreation Professionals 9 years agoVirginia State Parks is celebrating its 2nd Social Media anniversary 12/6 with a contest. Check out the details here for a chance to win an Apple iPad and some great Virginia State Park prizes! http://blog.virginiaparks.org/blog/dcr-virginia/0/0/social-media-anniversary
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Nancy Heltman posted an update in the group
Twitterati 9 years agoVirginia State Parks is celebrating its 2nd Social Media anniversary 12/6 with a contest. Check out the details here for a chance to win an Apple iPad and some great Virginia State Park prizes! http://blog.virginiaparks.org/blog/dcr-virginia/0/0/social-media-anniversary
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Nancy Heltman posted an update in the group
Social Networking, Leadership and Innovation in the Applied Setting 9 years agoVirginia State Parks is celebrating its 2nd Social Media anniversary 12/6 with a contest. Check out the details here for a chance to win an Apple iPad and some great Virginia State Park prizes! http://blog.virginiaparks.org/blog/dcr-virginia/0/0/social-media-anniversary
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Nancy Heltman posted an update in the group
The Left Bank 9 years agoThanks for sharing that Wiki Leaks China link. It would be hysterical if it wasn’t true. Oh heck, it’s funny even though it IS true.
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Nancy Heltman posted an update in the group
The Left Bank 9 years, 1 month agoThanks Ed. As usual an historical perspective always makes us realize people haven’t changed much. Unfortunately wasting hundreds of millions of dollars on these hate campaigns so that it’s hard to miss the trash (thank God for my DVR) just makes it more pitiful I guess. So I suspect it was just less expensive to play dirty politics back in the…[Read more]
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Nancy Heltman posted an update in the group
The Left Bank 9 years, 1 month agoWe’re doing politically correct state pronunciations now? Even though I’m in Virginia, I was on Harry Reid’s mailing list and I was appalled by that campaign.
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Nancy Heltman posted an update in the group
The Left Bank 9 years, 1 month agoI knew there was going to be a train wreck but that didn’t make it any easier to watch. As I saw someone write on FB the other day, the economy will improve and the Republicans will take credit for it. Shoot I still heard pundits blaming Obama for the Wall Street Bailout as recently as today.
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Nancy Heltman replied to the topic What Kind of Coffee Do You Order? in the forum Miscellaneous 9 years, 9 months ago
Venti Skinny Cinnamon Dolce Latte. I also love large ice coffee from Dunkin Donuts with skim milk and too many sweet -n- lo’s.
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Nancy Heltman posted an update 9 years, 9 months ago
@27a0wf8nq4xajI read my email backwards so I received your friend request after I sent mine. My email is [email protected]
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Nancy Heltman posted an update in the group
Social Networking, Leadership and Innovation in the Applied Setting 9 years, 9 months agoCheck out my blog post: “How social media helped save our bacon.”
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