Noel Dickover replied to the topic What Do You Think about OMB Soc Media and PRA Guidance? in the forum Forum Discussions 11 years, 2 months ago
Just to be clear, there is a very wide chasm between making something slightly better and starting from scratch. The big objection from the Web Content Managers, for instance, was that we couldn’t do a simple “What did you come here to find?” and “Did you find it?” question on the website without going through an insanely ridiculous process for a completely basic question. Just on this point, they could have come up with a number of ways to address this, such as saying “all website usability forms, as long as they fit within the following parameters, are automatically waived from the PRA process.”
Just following that one point further, we’re now are in a situation were Agencies will have a huge incentive to essentially ask unstructured questions in the hopes of getting the structured answers they need. The idea that because something is posed as a survey instead of an open ended question that one becomes a “Information collection” while the other one doesn’t is just silly. OMB even tacitly acknowledges this point in the guidance by in essence saying it would be a bad idea for Agencies to make decisions based on unstructured data – all the while knowing full well that is exactly what is going to happen.
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