Patricia G Alexander replied to the topic Week 4 Discussion: Creating Quality Elements and Standards in the forum Training: Performance Management for HR Practitioners 7 years, 9 months ago
Respond to correspondence within three business days of receipt with no more than five unanswered replies during the rating cycle.
Demonstrate helpful, cooperative, and courteous attitude towards peers, customers, and management with no more than two valid complaints per rating cycle.Provide consistent clerical support to the VLTP during a 9 month period. Clerical duties include processing and filing of applications with no more than four errors during the rating cycle.Complete surveillance assignments in accordance with established guidelines with no more than six errors per rating cycle.
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