Patrick Quinn started the topic FEDERAL TIMES: Reflect and regroup – and regain the nation’s trust in the forum Acquisition, Contracting, Procurement 9 years, 7 months ago
From Sunday’s Federal Times:”Public Service Recognition Week should be a week of celebration. But with record levels of the population angry at and distrustful of their
government, as a recent Pew Research Center survey shows, it should
serve as a time of critical reflection for federal employees,
supervisors and managers. The Pew survey findings released April 18 are
There’s obviously an operational issue here–government is failing to meet citizens’ expectations–but there’s a public-relations problem, too. A nontrivial part of this public discontent can be dampened or even mitigated if government does a better job of telling its story.From my seat in the bleachers, it seems that the toxic state of public discourse is a big element in the high negative numbers. Government can’t do anything to improve the general quality of the debate, but one of the important messages delivered at Free State Social is that you don’t have to worry about the whole discourse–only the little part of it that reflects directly on you. The problem of perception is that “government” is broken–but government is simply a collection of agencies and institutions, each with their
own reputation and social capital. I think we’ll fix this one agency and institution at a time, and it will be the people at those agencies and institutions who do the heavy work.I think they’ll be successful.
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