Paul F. Bove replied to the topic “Frankenstorm” – Can Government Communicators Have Fun? in the forum Communications, Citizen Engagement, Customer Service 7 years, 5 months ago
I definitely think that government communicators could and should have fun. It helps the public know that there is usually a voice (i.e., an actual person) behind the messages. That goes a long way in building relationships. BUT, as Jed says, you have to know your audience. And there’s definitely a time and a place. For the current fungal…[Read more]
I’m in the camp of disagreeing with #1 and #2. I manage my agency accounts, so I need to be online already, but I also have no problem spending time on my personal Facebook or Twitter account. Neither does my manager or Federal boss mind that our whole office does it. I work with a lot of developers who use their personal accounts (blogs, forums,…[Read more]
Paul F. Bove replied to the topic Help A Govie Out! How Does Your Agency Approve It’s Social Media Posts in the forum Forum Discussions 8 years, 11 months ago
Hello Stephen:I can tell you that when I worked at the Air Force, those of us who were part of public affairs were in charge of maintaining social media sites and most bases or divisions simply posted the material on their own. As PAs, we had the knowledge and responsibility to ensure that the information was accurate and timely, and therefore the…[Read more]
I think that the Social Media Working Group that you’re speaking at tomorrow is a great example of something above and beyond. We began as a small meeting for DoD social media practitioners to discuss what they’re doing to implement social media in their offices to a monthly working group where best practices are discussed and guest speakers are…[Read more]
Based on the questions we asked GAO, they said that they will attempt to provide the agencies with some take-aways and suggestions once they complete their audits.
I very much enjoyed your report. I think that it covered a lot of good examples of what some agencies are doing, and what we can do in the future. But in real life, you hit the…[Read more]
Thanks for the link, Steve! Wow there’s a lot of great information to sift through! I’ll definitely be sharing this with the Deputy CIO. I think that a lot of this is new from the CIO’s perspective of requirements.
I was curious if anybody at the other Federal agencies has been involved in GAO’s audit regarding records management yet. The auditors visited us at OPM yesterday to discuss our current and/or intended policy regarding what constitutes a record in terms of social media, how we will handle said records, and other questions of security.…[Read more]
Paul F. Bove replied to the topic Need a few great Facebook/Social Media Government examples for book. in the forum Forum Discussions 10 years, 2 months ago
The first link you pasted above is not an official Air Force Fan page. Just as with most branches of the military, there are numerous unofficial fan pages created by random people.
Paul F. Bove replied to the topic Need a few great Facebook/Social Media Government examples for book. in the forum Forum Discussions 10 years, 4 months ago
We’ve managed to overcome lots of barriers (like blocked access to websites) to create a solid social media presence in the US Air Force. We’ve also had our share of mistakes, which I’m not afraid to share 🙂
Additionally, to overcome some challenges, we opted to write our own guidance book for Airmen. Check it out…[Read more]
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