Samantha Holquist replied to the topic Best Practices for Internal Blogs in the forum Communications, Citizen Engagement, Customer Service 7 years, 11 months ago
For your second question, I believe Andy was referring to individuals writing blog posts or starting discussions about common challenges that they face in the office and how they have overcome them. I think it would also be a good practice to talk with contributors and discuss challenges that they are facing in their blogging. This could lead to good discussions about how the process could work better and build a sense of camaraderie.
Hope this helps!
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