I dont’ have a list to forward to you however I have some of my all time faves I”ll share:
First; Listen carefully before you speak…you may not be on the same page even though you think you are.
Repeat what you heard to ensure you fully understand what was said (the english language is not precise)
Ask questions to guarantee understanding.
Say what you mean & mean what you say.
Never use sarcasm to make your point.
Don’t be pedantic, no one will be impressed…
Smile when you speak to others, it will be most welcome!
I have more but these are the ones that come to mind quickly….
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