Posts By Scott Burns

3 Ways Peer-to-Peer Services Will Rock Government’s World

Last week, I was able to attend the 2013 Personal Democracy Forum in New York City. This conference and community is about the present and future impact of digital technologies on our democracy. While listening to many of the thought-provoking and passionate presentations, there were a few different ideas that really spoke to me. HereRead… Read more »

How New York City Government Is (and Isn’t) Using Social Media

I sat on a panel this past Friday with GovLoopers Sarah Kaufman from New York City’s MTA and Mark Drapeau from Microsoft as well as Gale Brewer, a City Council Member in New York City and Rachel Sterne, the Chief Digital Officer for New York City and well known for her brilliant Road Map forRead… Read more »

A well-informed public benefits everyone

By Tom Bullington, Communications Manager As most communicators are well aware, it’s critical to have a sense of what your audience wants (and needs) to hear before you share it. This is especially true when you work for a government. It should be your goal to provide the public with information that matters most inRead… Read more »

A well-informed public benefits everyone

By Tom Bullington, Communications Manager As most communicators are well aware, it’s critical to have a sense of what your audience wants (and needs) to hear before you share it. This is especially true when you work for a government. It should be your goal to provide the public with information that matters most inRead… Read more »

Thinking like a hacker – ways to find quick solutions to complex issues

Steve Ressler, Founder and President of GovLoop, presented an interesting perspective recently in his monthly Government Technology column. Quoting Facebook founder Mark Zuckerberg, who defines “hacking” as “an approach to find a shortcut to solve a complex problem,” Ressler noted that he “encourages city and state officials to think about how to hack their cityRead… Read more »

Cloud-first: Taking a Centralized Approach to Service Delivery

By Bobbie Browning, Senior Vice President Since 2001, GovDelivery has helped government improve communication, and our new mission statement – Maximize direct connections with the public through digital communications – reflects this commitment. Our focus is on helping our clients become more effective, efficient and engaged with stakeholders using communication methods that reach more people,Read… Read more »

You’ve come a long way…

By Dave Worsell, Director, Government Solutions, GovDelivery UKThanks for reading this blog post. To be honest, I’m surprised you found it at all. Sure, I’ve got a few people I can always rely on. I know some of you have this page bookmarked, others found it via Google. I suspect most of you saw aRead… Read more »

Are you snowed under?

By Dave Worsell, Director, Government Solutions, GovDelivery UK I’ve been talking about snow a lot lately. It’s a hot topic, so to speak, for many Local Authorities. As one local authority recently explained to me recording and reporting school closures is a big problem. Their process for managing school snow closures is as follows: CouncilRead… Read more »

GovDelivery clients share best practices, success stories at Minnesota user event

By Stephanie Elsner, Events Coordinator It was great to see so many familiar faces during GovDelivery’s Minnesota user event on Wednesday, Jan. 26. The 66 clients in attendance at the Bloomington Holiday Inn not only heard about the latest and greatest product developments, but were treated to a presentation by Stearns County, Minnesota. Officials fromRead… Read more »