Posts By Scott Span

60% of People Find Process Problems Biggest Issue Impacting Performance

Poor processes equals pissed off employees! Pissed off employees equals pissed off customers and constituents. We all have things that annoy us about our job. When you spend nearly 40% of your day (or more) in the office, you’re likely to find a few things frustrating. An overwhelming 60 % of people said poor processesRead… Read more »

10 Truths About Change Management

As an Organizational Development (OD) and Change Management practitioner, I often find myself having conversations with leaders regarding change management – what it is and what it isn’t. Last week I wrote about 10 change management myths. This week it’s time for some truths. So what are some hard truths about change management? Change isRead… Read more »

10 Myths About Change Management

As an Organizational Development (OD) and Change Management practitioner, I often find myself having conversations with leaders where I need to address change management myths. Many leadership concerns regarding change management are common issues, though, many are perpetuated by myths. So what are some of the biggest myths about change management? Change is easy –Read… Read more »

Pay for Play – The Culture of College Athletics May Be Changing.

As many government employees are members of unions, and many of us who work with the government interact with union members and union rules, your perspectives on this issue may vary. If you’ve ever been to a college football game – you know there is nothing like the atmosphere before the big game. Tailgating, trashRead… Read more »

Tip-off: Is The NCAA Tournament Helping or Hindering Your Productivity?

You’ve likely seen much in the media addressing how the NCAA tournament affects productivity – positively or negatively – like here, here, and here! So, does it help or hinder productivity and performance? As a firm who works with client’s in the areas of employee engagement and high performance culture I can say – itRead… Read more »

Is the Entitlement Generation Really Entitled?

Spoiled. Uncooperative. Impatient. Lazy. These are just a few words used to describe who some have deemed the “entitlement generation” – often called Millennials or Gen Y or even Generation C. Sure, with stories like the 18-year old girl who is suing her parents for financial support flying around the web, is anyone really surprised?Read… Read more »

Infinite Diversity in Infinite Combinations: The Importance of Workplace Diversity

Why is creating a diverse team important? Do you know how to create diverse teams? As the Vulcan’s say, “Infinite diversity in infinite combinations.” Diverse groups of individuals bring diverse ideas and experiences, diverse ideas and experiences contribute to increased sharing of thoughts and ideas, development of new solutions, and increased innovation. All this contributesRead… Read more »