Posts By Stephanie Spence Diamond

Surprises in Customer Service

Focus on Your Customers – they are the very reason you exist! It is with that thought in mind that I wanted to share a brief article written by Stacia Aylward, CEO of Zelos, LLC. in addition to the link to the new “GovLoop Agency of the Future Guide: Customer Service, Closing the Gap BetweenRead… Read more »

Valuing Our Network – Collaborating with GovLoop

Written by Stacia Aylward and Stephanie Spence Diamond The Zelos team recently had the immense pleasure of collaborating with Steve Ressler, Founder and President of GovLoop, in executing his vision to engage participants in an energetic way at the 2013 Next Generation of Government Summit. Steve said something like, “let’s have something in the hallwayRead… Read more »