Tim Constantine replied to the topic Facebook Page – Limited Value? in the forum Communications, Citizen Engagement, Customer Service 7 years, 11 months ago
Outstanding answer Elliot! I never heard of EdgeRank and was beginning to think I was losing my mind. My guess is that the vast majority of government agencies, local dry cleaners, and everywhere else I see those “Like us on Facebook” signs never heard of EdgeRank either. I wonder how many of the organizations would feel “cheated” for taking…[Read more]
Tim Constantine replied to the topic Facebook Page – Limited Value? in the forum Communications, Citizen Engagement, Customer Service 7 years, 12 months ago
I liked our agency page with my personal account. I have not taken any action to hide the posts from our agency page – they just don’t show up. We have encouraged people to like our page to some extent but if they don’t see our posts I’m wondering what’s the point.
Tim Constantine started the topic Facebook Page – Limited Value? in the forum Communications, Citizen Engagement, Customer Service 7 years, 12 months ago
It seems that Facebook is always changing the way Facebook works. We created a page in Facebook in an attempt to promote our services, but it seems like now:
1) When someone Likes our page, that doesn’t show up in their activity for their friends to see.
2) People don’t see the posts on our page in their NewsFeed.
So it seems like a Facebook…[Read more]
Question: A farmer has 50 cows and 100 acres of grain. He’s in the market for a new manure spreader. Spreader A can spread a week’s manure from 50 cows over 100 acres. Spreader B can spread a week’s manure from 25 cows over 50 acres. Which spreader should he buy?
Answer: It depends.
• What are the costs of the manure spreaders?
• Can the farmer…[Read more]
For Outside of the Box thinking and inspiration, to help us break the momentum of the day-to-day, to get us to look at things with a new perspective and appreciation, and to think different, check out the videos in my “Everything’s Amazing” post.
Faye’s right , I wasn’t clear when I said “you” — I originally meant, “Why does your organization have a web site?”
Even though I wasn’t clear up-front, thanks for everyone’s response so far, they give me more even more ideas.
Please help me out with a training I’m developing…I’d really like to avoid PowerPoint as much as possible and get people involved in a discussion. My lead off question may be, “Why do you have a web-site?”If you’d take a second to post your own answers here it will really help me organize my thoughts for the training.Thanks!- Tim
We use our wiki to house our forms (Word templates), policies, and procedures. We have videos of computer processes, links to internet resources, information on how to use our phones, fax machines, and computer software. We house old documents in the wiki for “records retention” purposes.
Although not the “wiki way” we also setup a structure to…[Read more]
Youngme Moon shared this video on The Harvard Business Review. It’s a exercise in speed reading, but worth a look. Press the Space Bar to pause the presentation if it’s going too fast (and it will).
Follow the link to the The Harvard Business Review for a lot of good additions like:
I read your Getting it all to the Table post before, but I don’t think I fully appreciated it outside the context of this thread.
I’ve been talking all around it, but you’ve done a better job with the terminology – strategy and tactics. In “Getting it all to the Table”, you mention, “Decision processing modifications need to help us sort out…[Read more]
In my comment above I mention that, “I don’t think there’s often a requirement for instant decision making (when trying to be innovative).” Well, no doubt sometimes there is. So, in addition to my previous advice about how to train someone to think in an innovative way, I’ll add this:
I spent 22 years in the Air National Guard, and each year we…[Read more]
This is a tough one for me to convey David, because there’s definitely a time-and-place for that “blink”/decide.
First, I can totally agree with the premise that sometimes (as in the examples you cited) this is the ONLY way to make a decision.
Also, Blinking can be a great way to make a decision that’s “good enough”. (I’m not disparaging “good…[Read more]
I vote for 3a as well, 3b at least. I think people need to see value before they register and restricting content (no matter how easy the registration process) leads a good many people to say, “Well, never mind then.”
Yes – and I meant to cite him in my comment! Thanks!
His thoughts made perfect sense to me as I see a constant cycle of “decide -> implement” or “decide -> don’t implement” and how that short-cycled thought process can be an obstacle to critical/creative thinking, and therefore an obstacle to innovation.
Very impressive stuff. What strikes me the most is the fact that your “very small town with a very limited budget”. I think a lot of times in government, we’re as creative and innovative as we need to be. A small town with a limited budget needs to be very efficient, and I think those constraints (especially in this case) make for some…[Read more]
Last week I setup a meeting where we’re going to discuss if and how we can implement creative and innovative ideas. As a homework assignment, I told the participants to start coming up with creative and innovative ideas to bring to the meeting.
On the way to work this morning it occurred to me that I hadn’t really told them how to do that, so…[Read more]
I can think of a few specifics here. Please add to the discussion if you can think of more!
2) By promoting and encouraging it:
– Train people how to think in an innovative way.
– Encourage participation in peer (cross-agency) work groups.
– Send people to conferences to learn new ideas.
– Set aside time for innovation and…[Read more]
Tim Constantine replied to the topic Stop Designing IT Projects to Build and Design them for Use in the forum Way Out of The Box! 10 years, 2 months ago
“A consideration to merge methodologies/processes between D4U and SCRUM may bring out the best of both worlds.” — Absolutely!
The only things I’d maybe add is that the ultimate goal of D4U/Scrum shouldn’t be to “bring forth a closer end product that reflects the way people actually do their business” but to “bring forth a closer end product that…[Read more]
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